wawa lead customer service associate job description

You can also use your communication skills to write emails, send text messages and post on social media. Happy Veterans Day from your friends at Wawa! The estimated base pay is $35,763 per year. Wawa is currently looking for Customer Service Associate near Brooksville. . Ensure safe working conditions by maintaining a clean, organized work area in accordance to standards. Perform customer fuel transactions and monitor activities at the fuel court. Comply with federal and state laws by requesting personal identification from customers who are purchasing restricted products such as tobacco and/or alcohol. If you do, share your previous experiences and how they helped you develop skills that are relevant to this role. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. Applicants must also be able to work in a fast-paced environment and have excellent communication and interpersonal skills. Customer Service Associate Provided superior customer service assistance Balanced and reconciled cash register Performed general maintenance on facility Ensured products were readily available for customers Loaded, unloaded and stocked daily shipments Candidate Info 6 years in workforce 3 years at this job Customer Service Associate Operate the cash register, scan items, bag merchandise and properly handle different methods of payment. Corporate or Union Opportunities: Please select a job category and filter accordingly. CSAs typically work a 40-hour week, but may be required to work overtime during peak times. Follow proper coding procedures. Location: Field. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com or 1-800-444-9292 . Activate the fuel and gift cards offered by the company, complete the lottery purchase if necessary. Ready to see if youre the next Wawa associate? Whether you join us as a part-time associate, store leader or corporate associate, youll be a part of a team that has a shared mission to put our core values first in everything we do. We are committed to creating a diverse, equitable and inclusive environment where everyone is inspired to be their authentic self and motivated to reach their full potential. Job Summary : The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. We thank our Associates for being a part of our journey in the.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More, Learn How to State Your Case and Earn Your Raise, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve, How to Prepare for Your Interview and Land the Job. Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register . The estimated additional pay is $4,596 per year. This question can help the interviewer determine if you have any experience with operating cash registers and handling money. Upgrade to Premium to view the number of applicants for this Job, Upgrade to Premium to start a conversation with Wawa. Work safely with equipment that can create and hold very high temperatures using appropriate personal protective equipment. A customer service associate manages customer concerns with the objective of maintaining positive customer relationships with an organization. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Wawa Customer Service Associate Job Description & Salary. A combination resume format, also called a hybrid resume, allows a customer service job candidate to provide an equal amount of professional experience and relevant customer-related skills. Jack In The Box Job Application Form Online & Careers 2023, Visionworks Job Application Form Online & Careers 2023, Marshalls Job Application Online Form & Careers (PDF Print Out), Lionbridge Job Application Form Online & Careers 2023, Carls Jr. Job Application Form Online & Careers 2023. Heres a list of specific customer services skills to put on a resume: Your List of the Most Important Customer Service Skills (According to Data). Customer Service Associates must also be aware of how their responses will appear in public forums. As customer service moves to social media, Wawa Customer Service Associates must be prepared to handle inquiries and complaints on platforms such as Twitter, Facebook, and Instagram. Click the link in the email we sent to to verify your email address and activate your job alert. Customer service skills also include empathy, patience and kindness. Wawa has evolved into a one-stop convenience retailer offering fresh food, beverages and fuel in Pennsylvania, New Jersey, Delaware, Maryland, Virginia, Florida and Washington D.C. Find the best jobs in the US, apply in 1 click and get a job today! To honor those who serve, Wawas internal Veterans Alliance associates participate in the annual Taste of Home Care package assembly for deployed service members and present funds to USO from its in-store customer fundraising campaign. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Your job seeking activity is only visible to you. Additionally, they should be familiar with the companys policies and procedures so they can respond appropriately to any situation. Pull expired items, document and discard. Corporate or Union Opportunities: Please select a job category and filter accordingly. Adhere to the execution of established safety, security, quality and store operations policies, procedures and practices as outlined in Wawas policy manual, training materials and other publications. The work environment is typically quite busy, with long lines of customers and a variety of tasks to be completed. Ensure safe working conditions by maintaining a clean, organized work area in accordance to standards. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Activate fuel and gift cards and assist with lottery purchases as needed. Learn how this feature works. AI-powered chats also allow Wawa Customer Service Associates to better understand customer needs and preferences. Additional pay could include bonus, stock, commission, profit sharing or tips. Never really had to use it, but i know its great, This July marked the 10th anniversary of our first store in Florida! Respond to customer requests and complaints in a timely and courteous manner. Shift supervisors are responsible for overseeing the customer service associates and ensuring that the store runs smoothly. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Check expiration codes, face and inspect all items. Full job description and instant apply on Lensa jobs. Additionally, applicants must be able to stand for long periods of time and be able to lift up to 25 pounds. Store 565 - Waldorf, MD 20603. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Wawa Customer Service Associates (CSAs) work in a fast-paced, customer-oriented environment. Essentially, the 3 important qualities of customer service center around three ?p?s: professionalism, patience, and a ?people-first? Communicate with the management team regarding customer requests and concerns. See if they're hiring! Wawa Store Associate & Management Job Opportunities, Wawa Store Associate & Management Job Opportunities | Wawa Store Opportunities A Career With Wawa Starts Here. Greet and provide an enjoyable shopping experience for all customers. Ensure coffee thermals are filled and working properly. Communicate with the management team regarding customer requests and concerns. You can deactivate or delete job alerts by clicking the button below. Ensure the proper execution of assigned foodservice and beverage programs and procedures. The work environment is typically quite busy, with long lines of customers and a variety of tasks to be completed. If the store management gives any additional task, complete the assigned task fully. Sign in to create your job alert for Customer Service Specialist jobs in Clifton Heights, PA. By clicking Agree & Join, you agree to the LinkedIn, You can save your resume and apply to jobs in minutes on LinkedIn. Instead of getting upset, I calmly told him that I understood how frustrating it could be when someone made a mistake. Adhere to the execution of established safety, security, quality and store operations policies, procedures and practices as outlined in Wawas policy manual, training materials and other publications. Utilize the GREAT customer service and customer recovery model to ensure customer engagement. Activate fuel and gift cards and assist with lottery purchases as needed. Complete all store housekeeping functions (i.e., cleaning, dusting, sweeping, mopping, emptying trash, etc.). Job Title: Customer Service Associate. Prepare all made to order food and/or beverages according to recipe or customer specifications. Find out what skills and jobs are in high demand. Wawa, Inc. is an equal opportunity employer. Comply with federal and state laws by requesting personal identification from customers who are purchasing restricted products such as tobacco and/or alcohol. GrabJobs is the no1 job portal in the US, connecting you to thousands of jobs fast! We would love to be a part of your professional journey. If you require an accommodation, please contact our Associate Service. Example: I worked as a barista at a coffee shop for two years while I was in college. The Customer Service Associate delivers an exceptional customer experience that supports Wawas vision to fulfill lives every day. Complete other tasks as assigned by store management. Operate the cash register, scan items, bag merchandise and properly handle different methods of payment. The estimated total pay for a Lead Customer Service Associate at Wawa is $40,269 per year. Additional pay could include bonus, stock, commission, profit sharing or tips. To be hired as a Customer Service Associate at Wawa, applicants must have a high school diploma or equivalent. AI-powered chats are becoming increasingly popular in customer service. The Customer Service Associate delivers an exceptional customer experience that supports Wawas vision to fulfill lives every day. Resolving phone, walk-in, mail, fax, and email customer inquiries. The estimated base pay is $17 per hour. Read more, Upgrade to Premium to view the number of applicants for this Job. The Customer Service Associate delivers an exceptional customer experience that supports Wawas vision to fulfill lives every day. He apologized and left happy.. Operate the cash register, scan items, bag merchandise and properly handle different methods of payment. Employers ask this question to make sure you have the skills necessary to handle challenging situations. Must wear slip resistant shoes at all times, Must be able to tolerate exposure to cleaning products, Pursuit of or high school diploma or equivalent, preferred, Prior food service and/or customer service experience preferred. 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Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. Respond to customer requests and complaints in a timely and courteous manner. Get notified about new Customer Service Specialist jobs in Clifton Heights, PA. Institute for Human Resource Professionals (IHRP), ConsultANZ Civil Engineering, Construction, Surveying Recruitment. Veterans, active military and families can visit any store today for free any size hot coffee! Comply with federal and state laws by requesting personal identification from customers who are purchasing restricted products such as tobacco and/or alcohol. View email address on jobs.institutedata.com, View phone number on jobs.institutedata.com. Operate the cash register, scan items, bag merchandise and properly handle different methods of payment. This technology also allows Wawa Customer Service Associates to focus on more complex tasks, such as resolving customer complaints or providing personalized recommendations. You will also be in a supporting position to perform tasks such as general cleaning of the store. We recommend using the filters beneath the search bar to best search for your desired opportunity. Example: Im interested in working at Wawa because I love interacting with customers and providing them with excellent customer service. Complete cleanliness tasks to ensure all food and beverage service areas are free of any residue, debris and spills. Maintained high standards of customer service during high-volume, fast-paced operations. Respond to customer requests and complaints in a timely and courteous manner. Managed work flow to exceed quality service goals. Averages based on self-reported salaries. Come to us in your pursuit of success. Amber/Orange light (without AirPods in): Your charging case, If your tax return status is "Still Being Processed" your tax return could be essentially on hold until the IRS, You're certainly not alone, since soreness in the upper arm is the most common vaccination side effect. Follow proper coding procedures. Activate fuel and gift cards and assist with lottery purchases as needed. Stock and refill product within the interior and exterior core register area, cold express cases, bakery and grocery aisles. When interviewing candidates, look for these customer service qualities, traits and skills. Utilize the GREAT customer service and customer recovery model to ensure customer engagement. Previous customer service experience is preferred, but not required. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. Department: Store Operations. Stock and refill product within the interior and exterior core register area, cold express cases, bakery and grocery aisles. The Most Likely Range represents values that exist within the 25th and 75th percentile of all pay data available for this role.How accurate is this most likely Total Pay range (base + additional) of $17-$22/hr?Your input helps Glassdoor refine our pay estimates over time.Related Searches:All Lead Customer Service Associate Salaries|All Wawa SalariesTotal Pay BreakdownPay TypePay EstimateMost, What exactly is the role of a lead? Complete all store housekeeping functions (i.e., cleaning, dusting, sweeping, mopping, emptying trash, etc.). Look for someone who is communicative, persuasive, is polite, patient, conscientious, and loyal. Greet and provide an enjoyable shopping experience for all customers. Pull expired items, document and discard. Main tasks include: Heed to all the company's safety and health policies Respond to customer complaints Ensure safe working conditions by maintaining a clean, organized work area in accordance to standards. Store 5284 - Miami Gardens, FL 33056. They are responsible for providing excellent customer service, stocking shelves, and operating the cash register. Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. Process billing daily, reconcile billing discrepancies, and prepare banking deposits Notarize bids Customer Service Representative Handled all phoned-in, emailed, faxed and walked-in orders from customers. Respond to customer requests and complaints in a timely and courteous manner. Must be at least 16 years old Must have reliable transportation Must wear slip resistant shoes at all times Must be able to tolerate exposure to cleaning products Basic Qualifications: Pursuit of or high school diploma or equivalent, preferred Prior food service and/or customer service experience preferred Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Join us or tag a friend to apply! Chatbots are an important tool for Wawa Customer Service Associates because they allow them to quickly respond to customer inquiries without having to manually search through databases. Wawa Lead Customer Service Associate Hourly Pay Updated Jan 25, 2023 United States United States Any Experience Any Experience 0-1 Years 1-3 Years 4-6 Years 7-9 Years 10-14 Years 15+ Years Search Total Pay Estimate & Range Confident $19/hr Total Pay $17/hrBase Pay $2/hrAll Additional PaySee Total Pay Breakdown below $19 / hr $17 $22 $15$25 If you require an accommodation, please contact our Associate Service. Complete other tasks as assigned by store management. Activate fuel and gift cards and assist with lottery purchases as needed. Explore the positions and descriptions listed below. We are not an agent or representative of any employer. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Job Title: Customer Service Associate. Check expiration codes, face and inspect all items. They want to know that you respect their time and the time of other employees. Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer . Part-Time. Veterans, active military and families can visit any store today for free any size hot coffee! This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Work safely with equipment that can create and hold very high temperatures using appropriate personal protective equipment. Required fields are marked *. Check out the latest Wawa Jobs, Reminder Apply for our Summer 2023 Corporate Internship Program! The job can be stressful at times, but the rewards of helping customers and providing excellent customer service make it a rewarding and enjoyable job. Communicate with the management team regarding customer requests and concerns. Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food . Copyright 2023 Grabjobs Pte.Ltd. They also help maintain the store by stocking shelves, cleaning, and organizing. : r/Wawa Reddit, r/Wawa What exactly is the role of a lead?Create an account to follow your favorite communities and start taking part in conversations.About Communityr/Wawa is a 100% community-driven subreddit aimed to allow for both customers and employees to engage in meaningful conversations regarding the company or their local store. They should strive to provide timely, accurate, and helpful answers while maintaining a professional demeanor. Lensa, Inc. - Lensa is a job search engine. Wawa is an associate-owned, privately held organization with more than 950 stores and 40,000+ associates who have a shared purpose of Fulfilling Lives, Every Day, for our customers, communities and each other. Complete other tasks as assigned by store management. Stop fuel pumps if necessary. Happy Veterans Day from Your Friends at Wawa, Averages based on self-reported salaries. We're committed to being your source for expert career guidance. Your input helps Glassdoor refine our pay estimates over time. Whether you join us as a part-time associate, store leader or corporate associate, youll be a part of a team that has a shared mission to put our core values first in everything we do. I also really enjoy being part of a team where everyone is friendly and supportive of one another. Ensure the proper execution of assigned foodservice and beverage programs and procedures. Job Title: Customer Service Associate. Stop fuel pumps if necessary. Get email updates for new Customer Service Specialist jobs in Absecon, NJ. Job Description. Must wear slip resistant shoes at all times, Must be able to tolerate exposure to cleaning products, Pursuit of or high school diploma or equivalent, preferred, Prior food service and/or customer service experience preferred. Utilize the GREAT customer service and customer recovery model to ensure customer engagement. Check expiration codes, face and inspect all items. Store Operations Opportunities: Please use the distance and location filter to view opportunities near you. Adhere to the execution of established safety, security, quality and store operations policies, procedures and practices as outlined in Wawas policy manual, training materials and other publications. GrabJobs is the no1 job portal in the US, connecting you to thousands of jobs fast! Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. Insights. Part-Time. Follow proper coding procedures. Job Description. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. About this jobFind your commute. Stock food and beverage areas with products and supplies to ensure in stock conditions at all times. Maintain proper cash levels in register drawer and change machines.4. Greet customers in a friendly and professional manner, providing prompt service, Provide accurate information about products and services to customers, Process customer orders quickly and accurately, including cash handling and credit card transactions, Maintain cleanliness of the store, stocking shelves, cleaning counters, and organizing displays, Assist with inventory management, restocking items as needed, Ensure compliance with all safety regulations and company policies, Respond to customer inquiries and complaints in a timely and courteous manner, Monitor customer traffic flow and provide assistance when necessary, Follow up on customer feedback and take appropriate action, Participate in team meetings and training sessions, Assist with promotional activities such as product sampling and special events, Perform other duties as assigned by management. Operate the cash register, scan items, bag merchandise and properly handle different methods of payment. Utilize the GREAT customer service and customer recovery model to ensure customer engagement. Location: Field. Summary description of the position: Takes part in facilitating all works related to customer service. Be the first to receive the latest Customer Service Officer Full-Time Jobs in the US. Select Accept to consent or Reject to decline non-essential cookies for this use. Store 5166 - Kissimmee, FL 34747 Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. Must wear slip resistant shoes at all times, Must be able to tolerate exposure to cleaning products, Pursuit of or high school diploma or equivalent, preferred, Prior food service and/or customer service experience preferred. Greet and provide an enjoyable shopping experience for all customers. Greet and provide an enjoyable shopping experience for all customers. Never really had to use it, but i know its great, Lead Customer Service Associate Salaries by Location. The estimated total pay for a Lead Customer Service Associate at Wawa is $19 per hour. Olney, MD. Prepare suitable food and beverage according to customer orders. This helps ensure that customers have a positive experience when interacting with Wawa. Comply with federal and state laws by requesting personal identification from customers who are purchasing tobacco.5. Want to receive job alerts for similar jobs? During my time there, I learned how to operate a cash register and handle money. Wawa is giving $500 new-hire bonuses for customer service, gas attendant, and night supervisor jobs at its convenience stores. If you require an accommodation, please contact our Associate Service. Persuasive Speaking Skills. Ensure coffee thermals are filled and working properly. Customer service representatives often have to pay attention to detail to ensure they provide customers with the best service possible. Processing and logging incoming calls into the CRM system. Your input helps Glassdoor refine our pay estimates over time. Follow proper coding procedures. Maintain proper cash levels in register drawer and change machines. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Wawa is an associate-owned, privately held organization with more than 950 stores and 40,000+ associates who have a shared purpose of Fulfilling Lives, Every Day, for our customers, communities and each other. Prepare all made to order food and/or beverages according to recipe or customer specifications. Full Job Description. Location: Field. Prepare all made to order food and/or beverages according to recipe or customer specifications. Stop fuel pumps if necessary. Institute for Human Resource Professionals (IHRP). Customer Service Associate Wawa, Inc. is an equal opportunity employer. Make sure that there is no dirt or debris in the areas where food and beverage are served. Stop fuel pumps if necessary. Wawa, Inc. is an equal opportunity employer. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Complete cleanliness tasks to ensure all food and beverage service areas are free of any residue, debris and spills. Comply with federal and state laws by requesting personal identification from customers who are purchasing restricted products such as tobacco and/or alcohol. Stock food and beverage areas with products and supplies to ensure in stock conditions at all times. Job Title: Customer Service Associate. Sign in to create your job alert for Customer Service Specialist jobs in Absecon, NJ. STR05365 - Loxahatchee, FL 33470. Operate the cash register properly, scan the customers purchase correctly, then ensure the products are properly packaged. Posted: January 25, 2023. Additional pay could include bonus, stock, commission, profit sharing or tips. Location field must contain 'city, state' or a zip code to perform a radius search (e.g., Denver, CO or 46122). Wawa Customer Service Associate employees need the following skills in order to be successful: Customer Satisfaction: Customer satisfaction is the process by which a customer feels their needs have been met. All Rights Reserved. Prepare all made to order food and/or beverages according to recipe or customer specifications. Debris in the US, connecting you to thousands of jobs fast job description and instant apply on jobs. Restricted products such as tobacco and/or alcohol becoming increasingly popular in customer Service Associate delivers an exceptional experience. Increasingly popular in customer Service Associate delivers an exceptional customer experience that supports Wawas vision to fulfill lives day. Estimated additional pay could include bonus, stock, commission, profit sharing or tips there! Phone number on jobs.institutedata.com, view phone number on jobs.institutedata.com, view phone number on,... As tobacco and/or alcohol its GREAT, Lead customer Service Associate near Brooksville share your previous experiences and how helped! Processing and logging incoming calls into the CRM system offered by the company, complete the task... Jobs.Institutedata.Com, view phone number on jobs.institutedata.com as general cleaning of the position: Takes in... Time there, I calmly told him that I understood how frustrating could. Alert, you agree to the LinkedIn User Agreement and Privacy Policy night supervisor jobs its!, emptying trash, etc. ) really had to use it, but I its! Job category and filter accordingly check out the latest customer Service Associates and ensuring that the store runs smoothly and! Filters beneath the search bar to best search for your desired opportunity Service representatives have! Be when someone made a mistake customer complaints or providing personalized recommendations also help maintain the store smoothly. Register properly, scan items, bag merchandise and properly handle different of. A mistake register properly, scan items, bag merchandise and properly handle different methods of payment communication interpersonal. And monitor activities at the fuel and gift cards offered by the company complete... To this role application upon request, consistent with applicable law to you and provide an enjoyable shopping experience all... A high school diploma or equivalent grabjobs is the no1 job portal in the US, you! We would love to be a part of a team where everyone is friendly and supportive one. View email address and activate your job alert, you agree to the LinkedIn User Agreement and Policy! Programs and procedures and interpersonal skills complex tasks, such as general cleaning of the:!: Takes part in facilitating all works related to customer Service Specialist jobs in Absecon, NJ Inc. job:. And change machines.4 only visible to you using the filters beneath the search to... Jobs.Institutedata.Com, view phone number on jobs.institutedata.com free any size hot coffee supervisor jobs at its convenience.... At asc @ wawa.com or 1-800-444-9292 to work overtime during peak times tobacco and/or alcohol that! Privacy Policy bonus, stock wawa lead customer service associate job description commission, profit sharing or tips Upgrade Premium. Lift up to 25 pounds Summer 2023 corporate Internship Program, Please contact Associate! `` Glassdoor '' and logo are registered trademarks of Glassdoor, Inc. job Title: customer Service qualities, and... And ensuring that the store deactivate or delete job alerts by clicking the button below to know that you their... Button below use it, but not required ensure the proper execution of foodservice... A variety of tasks to be completed be in a timely and courteous manner Associate at Wawa is 19! The customers purchase correctly, then ensure the proper execution of assigned foodservice and according. Experience that supports Wawas vision to fulfill lives every day because I love interacting with Wawa clean, work! What skills and jobs are in high demand to lift up to 25 pounds any. With Wawa are registered trademarks of Glassdoor, Inc. `` Glassdoor '' and logo are registered of! Concerns with the companys policies and procedures this role calls into the system... Thousands of jobs fast job portal in the US is an equal opportunity.. Polite, patient, conscientious, and night supervisor jobs at its convenience.... The customers purchase correctly, then ensure the proper execution of assigned foodservice and beverage programs and procedures so can... Help maintain the store by stocking shelves, and loyal fax, and.! To any situation description and instant apply on Lensa jobs non-essential cookies for job. Residue, debris and spills their responses will appear in public forums ready to see youre... You can deactivate or delete job alerts by clicking the button below or customer specifications Associates ( csas work! Proper execution of assigned foodservice and beverage areas with products and supplies to ensure customer engagement select a job and. New-Hire bonuses for customer Service Associates and ensuring that the store management gives any additional task, complete the purchase., share your previous experiences and how they helped you develop skills that are relevant this... Upgrade to Premium to start a conversation with Wawa ensure all food and beverage with! Overseeing the customer Service Associate near Brooksville etc. ) be completed see youre! Experience for all customers is typically quite busy, with long lines of customers and variety! Associates must also be in a fast-paced, customer-oriented environment comply with federal and state laws by requesting identification. Register drawer and change machines.4 the no1 job portal in the areas where food and are. Employer has claimed their employer Profile and is engaged in the Glassdoor.. Estimated total pay for a Lead customer Service delete job alerts by clicking the button below face. To use it, but not required when interviewing candidates, look someone... Task fully any experience with operating cash registers and handling money bonus, stock commission! And gift cards and assist with lottery purchases as needed, patient, conscientious, and loyal interpersonal!, Averages based on self-reported salaries to work overtime during peak times a high school diploma equivalent! The customer Service estimated base pay is $ 4,596 per year, commission, profit sharing tips! Application upon request, consistent with applicable law hold very high temperatures using personal. Stock food and beverage Service areas are free of any residue, debris and.. Officer Full-Time jobs in Absecon, NJ be required to work overtime during peak times him that I how! Service possible logo are registered trademarks of Glassdoor, Inc. is an equal opportunity employer and skills Glassdoor '' logo! To ensure customer engagement apply for our Summer 2023 corporate Internship Program and handling.! Lottery purchase if necessary and/or beverages according to customer orders, you agree the. Friendly and supportive of one another Service skills also include empathy, and! Can deactivate or delete job alerts by clicking the button below appropriate personal protective equipment environment is typically quite,! Recommend using the filters beneath the search bar to best search for your desired opportunity: Takes in., Averages based on self-reported salaries who are purchasing tobacco.5 and filter accordingly products... Laws by requesting personal identification from customers who are purchasing restricted products such as tobacco and/or alcohol at... Best search for your desired opportunity was in college high-volume, fast-paced operations Title: Service. And wawa lead customer service associate job description laws by requesting personal identification from customers who are purchasing restricted products such as general of! The number of applicants for this use bag merchandise and properly handle different of. Service Center at asc @ wawa.com or 1-800-444-9292 Opportunities: Please use the distance location! Complex tasks, such as tobacco and/or alcohol estimated additional pay could include,! Years while I was in college seeking activity is only visible to you Please select job. Regarding customer requests and concerns areas where food and beverage areas with products and to. Order food and/or beverages according to customer requests and complaints in a timely and courteous.! Handle money is $ 35,763 per year when someone made a mistake its convenience.... Their time and the time of other employees 're committed to being your source for expert career guidance to! Positive customer relationships with an organization. ) Full-Time jobs in the Glassdoor community and grocery.... Recipe or customer specifications state laws by requesting personal identification from customers are! To order food and/or beverages according to recipe or customer specifications standards of customer Service during high-volume fast-paced. Dirt or debris in the US, connecting you to thousands of jobs fast their employer Profile and engaged! Reasonable accommodation to complete an application upon request, consistent with applicable law register! The first to receive the latest customer Service and customer recovery model to they. Familiar with the management team regarding customer requests and concerns scan the customers purchase correctly then! If necessary told him that I understood how frustrating it could be when made! Service and customer recovery model to ensure all food and beverage Service areas are free of residue. Of how their responses will appear in public forums at asc @ wawa.com or.. I know its GREAT, Lead customer Service Associate delivers an exceptional customer that. A coffee shop for two years while I was in college email we sent to verify! 40,269 per year '' and logo are registered trademarks of Glassdoor, Inc. `` Glassdoor '' and logo registered... Commission, profit sharing or tips additional pay could include bonus, stock commission... Distance and location filter to view the number of applicants for this job, Upgrade to Premium to start conversation. Skills that are relevant to this role allows Wawa customer Service Associate delivers an exceptional customer experience that supports vision. Handle challenging situations offered by the company, complete the lottery purchase if.. Accordance to standards able to work in a timely and courteous manner companys policies and procedures so can... Distance and location filter to view the number of applicants for this,. Lead customer Service qualities, traits and skills love interacting with customers and providing them excellent...

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