Thats crazy! I would think it would be on the buyer to know beforehand exactly what type of lens they need. Sad to hear that, thank you Julie for sharing your sons experience with Mercari. If Damon doesn't want ore greens in his pocket, I want to sell and pad my pockets fullof them. | Read 101-120 Reviews out of 18,173. . However, both sellers and buyers should carefully read their marketplace guidelines and policies as well to prevent other potential issues. Also sucks I gave them a 5 stars review since they rated within 20 minutes of delivery and thinking they were just quick raters. I filled out the required paperwork, sent over the required pictures of the damage, the box, the shipping label and the packing material. PayPal has buyer protection which helps in getting your money back if the payment made through their online payment system ends up being fraudulent. So yes they do take the money before you rate the seller. The seller was going to ship on Dec. 28th, Shane J. Hamilton Township, NJ. And they gave me a 5 percent coupon. Question for you: Can I pay or get paid with PayPal? She must be either in management or possibly even just an employee. I received confirmation email. Press question mark to learn the rest of the keyboard shortcuts. I think this is a tough one personally since the seller is not a retailer or dealer of said product, how are they to know if it will fit a buyers equipment? [protected]@mercari.com I noticed cancellations were acceptable and so I sent a request through mercari, based on my mistake. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Had this happen and they took it off! Ugh I expect more of the ones that ask if theyll get the stuff by Christmas now! ComplaintsBoard.com is a leading complaint resolution website on the Internet. They said basically, it was my fault I did not verify with the seller these were indeed mens boots, prior to purchasing these boot. This is the WORST customer service I have ever seen. Thanks for nothing. You should have received a refund for them misrepresenting it. Okay, so you listed an item that is not on Mercaris prohibited items list and ensured your listing details are accurate then you should: Got a sale? I am very impressed with the platform and those the sellers so far. I want to be compensated for my item that was stolen through internet fraud. Easy as that. S says: October 1, 2021 at 10:01 am. Once shipped, the seller confirms the shipment. The Buyer had received the item, and also cancelled the sell, the same day. Although it has safety measures in place to protect both sides, there are still possibilities of getting scammed if the user doesnt know what to look for before buying or selling on Mercari. Transaction ID I think Mercari is a poorly run business itself. places like Ebay are better, Hi all , I have been shopping and selling on Mercari for few years I now have to go through the process of rejected the charge on my credit card. A seller listed a game as complete, and it was not complete; he did not provide an accurate description that should have detailed the issue. I had the buyer give me one star because "I didnt specify the issues in the description " and cited the exact issues that were in my description as not being there. Lol, 1 4-star, some guy who docked me for response time because I didnt accept his offer fast enough, I told him hes an entitled brat over DM and blocked him. If youve received a fake, counterfeit, or not the same item as described in the listing, Mercari allows you to request a refund within 3 days from the delivery date. Seller wrote me an apology saying she missed the order! USPS scans packages at pickup which in turn creates the manifesto and updates tracking info until its delivered. Or did you not release funds and make her wait 4 days to get payment on said expensive item? I got one 4 star rating and the buyer selected all of the possible reasons for it and didn't leave a comment. If you dont re-verify, download NEW app & accept new terms of service then you are locked out of your account. And if ur saying 3 days is plenty of time, youve obviously never seen a fake Luis Vuitton belt. Mercari sides with buyers even if they are in the wrong and most of you know some people are difficult and unreasonable. MY REVIEWS WILL NOT BE KIND. They have ZERO support. Often..if a seller issues an early refund under these conditionsthe item may show up later.and he has already refunded the buyer! Not because I had any immediate intension to start using Mercari, but because this instructional narrative was so engaging. (San Francisco) Better Business Bureau and after reading the reviews and you go ahead and do business with this site you will deserve all the bad things that will happen to you. She must be either in management or possibly even just an employee. Hopefully never If I do have a bad experience with a buyer, I will put in the review; however, I have yet to have that happen. The only form of contact for Customer Help is text. They said there's nothing they could do cause it's the "buyers experience" so they can't change bad ratings even though they aren't true! The second computer has never arrived. Looks like absolutely nothing was done. Their customer service is HORRIBLE AND THEY ARE ASININE & GREEDY so know this going in. Too many . Its upsetting because I literally shipped their item the same day and it got to them in 2 days. Hey Jessica, It depends! By following these tips, you are unlikely to be scammed by sellers on Mercari.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'ecomsay_com-leader-3','ezslot_14',138,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-leader-3-0'); However, it is extremely important for you to read Mercaris marketplace guidelines and policies as well to avoid other potential issues. do not buy on Mercari. They wont do anything. I actually discovered Mercari because one of my stolen rings was listed there. Then Mercari said it was over their 3 day allowance for returns. Mercari has a consumer rating of 1.35 stars from 1,992 reviews indicating that most customers are generally dissatisfied with their purchases. When listing an item, youll have to choose whether you want to ship on your own or let Mercari handle shipping for you. I feel that this is a scam, I sold the items and what my share. They refuse to cooperate and insist that the credits are there, but they arent. There is no reason for a seller to sell with them. It appears to me that the seller has no protection for lost packages, any reputable company the size of Mercari should stand behind the sale and release funds. If you fail to do these even unintentionally, the buyer may open a dispute against you and claim that the received product is not as described. I received an unfair rating. OPENLY & FREELY! Meaning, I said they . MERCARI ALLOWED ONE SELLER, RRCLOSET, TO LIE AND CHEAT CUSTOMERS Thank you! Check the reputation of Mercari U.S. based on 20553 Reviews. The "received damaged" scam: Buyers may claim that the product was damaged when it was received and demand a refund. I notified them right away and even told them if I didnt get the item in the next day or so that I wanted my money back. Coach Purse I went through paypal to get my money back. Mercari is aware of this ruse, so they've added filters on their site that automatically blur out details that look like phone numbers or email addresses. Do not be bullied. Seller listed a "brand new" camera. And obviously, not doing so will certainly result in scams and other issues. Bought MY stolen property off of Etsy and they knowingly facilitated this. I also shop on eBay pretty often You have so many different sellers selling bootleg copies of movies and tv shows. I just became aware of Mercari, in an off handed way, and stumbled upon this when looking into the sites reviews, and read the entire blog. If I sell an expensive item, I usually include freebies, nice wrapping and notes, then they receive it and it's like crickets- they don't even have the dec. So here I am trying to express my issue with my purchase, but Mercari tells me that I can just cancel. Anyone that would be interested in sending a complaint my address is 6712 Tower Ave Superior WI 54880 phone 715-919-3755. Only buy from seller have all 5 stars review at least a few review This means the seller did their part. Verified. I initiated a return. 4 days is super fast to get something! I have sold more then buy When I got them I immediately noticed they were not mens boots but womens boots. Let me know what items you wanna sell? Then the seller rated me 1 star saying I need to work on friendliness is there some unwritten code to buying on mercari? Mercari customer support does not want to give her the return shipping label and refund her money despite doing all they asked and showing the holes in the leggings. Later I received a message that they don't have it. So they have denied my return and refund request. not going to use it again. They see what is being messaged between buyer and seller. They said I didn't respond, but I did, with narrative and photos . now returning it for no proper reason and they approved her request I purchased a Tom ford fragrance in cello wrap for several hundred dollars. THAT is outrageous to buy something and NOT have the customer service to make it right. Mercari is your marketplace. You claim the buyer lied to me about receiving the item.. That goes both way. They refused to escalate my claim. I will never buy or use Mercari App ever I will donate it too Goodwill were it belongs and the money l paid for it as charity They have at Mercari low class sellers and high tax and shipping cost LESSON Learned!! Service 642. I highly doubt Mercari will do anything about this, they dont really want to get involved in resolving anything wheres theres any subjective opinion about what could have happened. Oh, and they took out the money the same day I order it. They want to absolve themselves of liability and are just harvesting more info. I sent the seller a question about the item, which she responded. i feel you. This was my first time using the website for a purchase. Short and to the point and understandable in laymans terms. But the answer to how to contact Mercari by phone IS there. [protected] All we did was to buy a product off of the Mercari platformwe were required to create an account. Read about their experiences and share your own! Saying I did not say things I clearly said, things that there was ACCESSIBLE PROOF of me saying. I guess I got lucky with my first 20 purchases. They allow people to hold your money hostage when they refuse to ship the item paid for or they just simply cancel your purchase. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. He didnt know how to use the rating function and submitted a wrong rating. After that they state that if you leave a bad review for the seller your refund will be voided amazing so no bad reviews can ever made for these sellers. Now they suddenly want to be law abiding Im calling a spade a spade. I would like Mercari to send me a check for $25.4 which includes the 3 sales dated: 4/26/22, 11/08/22, and 11/11/22. I feel that this is a scam, I sold the items and what my share. Dang! There is no buyer protection and I will not be buying anything there in the future. My son does not have his item or the payment for it. Now I realize Ive fallen for a blow. The box was a Mustang puzzle box, but the puzzle inside was a kitten. You can contact support. I have personal experience with buying something not as described. Danny Terrell. This does not hold true in my three purchases on Mercari @ least in regard to Mercari withdrawing funds from PayPal. First and foremost, Mercari has been in business since 2013 and if it werent a legit platform, it probably wouldnt be around today.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,600],'ecomsay_com-banner-1','ezslot_3',132,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-banner-1-0'); Secondly, they are not running their business anonymously. Everyone who has stolen from me there STILL has accounts. Hey Bob, I have had very good experiences with Mercari so far. I was rated down because I was too professional. I have done NOTHING wrong! I give this app 1 star and that is being generous. My MORE compliants about resetting Pass Words! I purchased a pair of boots on the Mercari site that were list mens size 9. Generally, I recommend buying only from sellers who have at least 50+ reviews and sales, the more the better. Thats lame and it sucks you cant go back and review them again after youve given 5 stars! Well my experience was mixed. She takes pictures of her items for sale in the store. 198 reviews. If I don'tacheive that this time, I will tae steps to make a complaintagaistyoou the Better business Bureau. Please refund my money back to my credit card ending in #7291. Which was untrue. They get rated as buyers to. Sorry guys this is more of a rant I'm just upset that after selling on this app for 6 years my first bad rating is from a brand new user over a $10 item that didn't even contact me and above that lied in their review. They kept asking for it so I wanted the page to stop coming up. Mercarii may try to find or fabricate a reason for them to keep your money such as you sold counterfeit airpods but they cant throw that on everyone whose money they keep / steal sometimes they have no TOS violations at all so they make up reasons usually around ID verification. I have filed an inquiry with the post office and waiting for an update, the buyer is aware of the lost package and has been very understanding. Thank you! The same thing happened to me, i think its there business model, say the do this for 5k sellers, like im set to loose $550, i filled an FTC complaint, why dot we all do the same?! I ordered an item and they said they notified the seller and Im out my money because they never sent it. Create an account to follow your favorite communities and start taking part in conversations. Discover it 'In honor of imnotlegolas for starting this subreddit. At the cost of those of us that have not stood up and challenged them. Left three messages two emails. They are laughing all the way to the bank! If they lied about receiving it then how did they send it back? I definitely will think twice before I buy anything from their website. I would have liked them to be fair. I will find one elsewhere, but I will never tell my father again until I can personally hand it to him and set it up. Youre welcome, Deborah. In the last 6 months I have sold 3 items on Mercari; funds were paid, but each time upon transferring funds into my account (the same as I had used with Offer Up) my account has been suspended or It just would not transfer. Nothing another read through wont catch. (I only sold them because as an old toy collector myself I know how much many in our community love buying the old beat up toys and giving them the love and care they need to look great again). And, the buyer's profile name is Tayluv***. My Dad is 98 yrs old and his 6Motorola LCD screen photo frame stopped working and was panicking because he can watch picures of his wife that passed. But they blew it, what a waste. MERCARI REVIEW Just go to The California. Sigh. ), Mercari will refund him or her. You need to understand that Mercari is just a marketplace where buyers and sellers meet. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. I sold a game and the buyer issues a return and provided pictures of a defective game that was not the one sold to him. And this particular seller STILL has not sent my items after four days! Recently I sold a cheap but beat up lot of dolls, and explained in the description that they were in awful condition. I have, in the last week, attempted to purchase three different listings. Mercari seems like a huge scam. Lots of good info. It's up to the seller to agree or deny the cancellation request. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. They said theres nothing they could do cause its the buyers experience so they cant change bad ratings even though they arent true! I went to customer service and essentially was shut down telling me there was nothing they could do. I WILL NEVER ORDER THRU MERCARI EVER AGAIN. Therefore, you need to make sure that the buyers/sellers are also reliable. Upon receiving an order, the buyer has 3 days to confirm the order to either accept it or request a refund if the item is not as described, damaged, or missing. That I earned . The same thing happened to me, i think its there business model, say Theyre in the process of doing the same fhing to me right now. It is important to know exactly what youre going to receive in your order box. This is a screwed company system and I will be following up further. Mercari itself is definitely a legit e-commerce marketplace for buying and selling products. Im moving to Amazon & Shopify. Read full review of Mercari. I highly discourage you from downloading Mercari. what makes my stomach turn is if I claimed I didnt receive an item returned at all. After refusing to refund my money for a item that turned out to be broken I reached out to the mercari team. My wife bought an outfit with holes in the leggings and reported it with all the required photos. Read about their experiences and share your own! New Motorola 6" LCD screen photo fr Know the laws in your state!???????? They get to keep items, Get them for free and MEcari does nothing to protect the seller. Happened to me too. I got back an email written personally by customer support, saying they agreed the woman was a liar and the review was unfair but there was still nothing they could do because of the review policy. I sent them a message asking what they were talking about and they told me "sorry, I reviewed the wrong order. This one time I want to return this item. Policies are misleading and they dont follow through with buyer protection. I know its just one person and one rating but I feel so lost about this. How did I know they were womens and not mens? I understand that the resolution or answer given does not favor your end for now. Youre handing over your hard-earned money to scammers for getting nothing at all or maybe low-quality or counterfeit items. That's extortion and theft that money was earned from my product like I previously stated those funds have nothing to do with my complaint against Mercari. This is the first time purchasing on your site. So basically, they have stolen my money. But they give you 3 days to rate them. Please know, how much I really enjoyed your class! Mercari request the seller Walker follow thru with the ring sale and ship the item. That platform comprises SELLER SAFETY, they ignore things like harassment, restraining orders and just tell you too bad. I accidentally accepted a sellers offer on an item (thought it was a different item I'd been watching). I don't expect my buyers to rate, nor do I care if people rate right away, but when they do, I always leave good reviews no matter what. I've never cancelled an order before and I did not know the seller would be deciding if I could cancel or not!? Click to reveal These people who fenced have felonies for theft. There are no flat listing or hidden charges after the sale has completed. No way! Invoice ID I was going to start listing with them, but think Ill just stay with eBaySO SORRY you got screwedlets hope KARMA catches up with the seller, SOON. Ive reported it to Disney, Hulu and Netflix. I didnt see anywhere how I get paid when an item sells. Filter by rating. And to help you prevent other potential issues, you must read their marketplace guidelines and policies as well which well discuss after covering tips. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Mercari. For more details, check out their full list of Prohibited Conduct page. Sellers have no protections. In the event that your seller confirms shipment but does not provide a tracking number, please allow 7 days for your order to arrive. Can they ever accidentally authenticate a fake bag? Hopefully they contact you about it. They needed pictures, so we had to put the puzzle together which took a few days to do (since I work full time and we had no picture of what the puzzle was to look like). The author should link to law firms that cover class action or help put people together whove been wronged and their money withheld. This is very disappointing. She doesnt have to purchase any of the items shes selling, shes just taking pictures of items at work and putting the up for sale on Mercari. I informed Mercari, who sent me an email, late on a Friday night requesting photos from every possible angle. Having said that, we are unable to release funds until we can confirm delivery to the buyer It was the weekend and I could not do it. However, if you choose Mercari prepaid labels then youll get the tracking details from them straight to your inbox with tracking on the app and web included and you can provide those details to the buyer. This will be my first-time. Desired outcome: New comments cannot be posted and votes cannot be cast, The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. Mercari is NOT a safe place to buy. I have been swindled out of funds by buyers claiming issues with orders. Their shipping is HORRIBLE. 6mo. So, while you can trust that Mercari is safe, you must do your due diligence about the buyer/seller before dealing. ', Press J to jump to the feed. Read full review of Mercari and 1 comment. Our 2021 Reuse Report highlights that spending on secondhand goods in the US will grow to $354 billion in 2030. Fool me once I guess! Overview. Okay, so you came across an item not selling for an unbelievable price, checked the photos from different angles, read the description carefully and everything looks fine. Im gonna add this issue to my App Store review, maybe if enough of us are outraged theyll add a feature. I am passionate about anything that touches entrepreneurship and on this website I share my experience with people about different online services and platforms. I have had account for several years to casually shop and sell my and my kid clothing. Reddit and its partners use cookies and similar technologies to provide you with a better experience. I do not have another account. I contacted Mercari and let them know about the fraudulent description. Mercari are crooked Japanese sellersSuing & bringing criminal charges of fraud. I bought a device named Fixd from a company called Mercari. Purchase details Nope. Sorry guys this is more of a rant Im just upset that after selling on this app for 6 years my first bad rating is from a brand new user over a $10 item that didnt even contact me and above that lied in their review. Performance & security by Cloudflare. In contrast, if the seller confirms everything is fine then the buyer will be refunded by Mercari. When I received it , it was clearly not new and had a missing piece. Overall, its been great and the sellers have generally positive, responsive and honest. Its pretty sad you guys do not police it better. If youre good and neat & tight then the buyers will take advantage of you and many will try to price shame. I dont even know how to find the seller on mercari anymore. Mercari request the seller Walker follow thru with the ring sale and ship the item. The login page will open in a new tab. Im also so grateful that Arslan posted such detailed info. Basically, Mercari works as a middle-man between the buyer and seller, providing an environment for both parties to trade safely and securely for a percentage of the fee. 1 . They take out the money before they rate the Seller and Mercari holds it. I received the purse and immediately opened it up and expected it right away it was a little dirty and l notice on the back of the purse the handles at the bottom that connects the purse handle where cracked. Wont even release funds for items people received. Heres what you should keep in mind: First and foremost, package the item youre going to ship with care so it can be delivered to the buyer safely and you can avoid disputes over damaged items. Then Mercari pushed through a rating that I didn't give, then finalized the sale and sent my money to the seller without resolution to the missing part of my sale. Its obvious as you can see them on the stores shelves, & see the store background. Heres the next problem if I cancel, it indicates that it was MY decision to not purchase the item. I have an issue going on where the tracking number says the item was delivered, but nothing ever showed up. There is absolutely zero customer service absolutely no concern for their customers which are being put in to dangerous situations. I sold something to someone that asked for a cheaper price which I gave them. Second one never arrived. I attempted to work with the seller and received no response. Regarding the dispute option, I believe as long as the seller, or even buyers, provide proof that the issue was out of . Well August 5th came and went and there was no update but they refused to stick to their promise of a refund. I recently was given a bad rating because fedex was running behind like I control their business. BEWARE OF SELLER CLOSET ROUSS ON MERCARI! Other apps like Depop would call this a "revenge" review and would immediately have it deleted. To customer service absolutely no concern for their customers which are being put in to dangerous situations... Before I buy anything from their website safe, you need to make sure the... Is plenty of time, I sold the items and what my share keyboard shortcuts if a seller issues early. Paid for or they just simply cancel your purchase in 2030 you know some people are difficult and.... After the sale has completed because they never sent it possible reasons it. Star and that is outrageous to buy a product off of Etsy and knowingly. Was shut down telling me there was no update but they arent was over their 3 day allowance for.. This website I share my experience with Mercari so far what type of lens they need and. Like Depop would call this a & quot ; review and would immediately it! On a Friday night requesting photos from every possible angle, late on a night. Lame and it sucks you cant go back and review them again after youve given stars... Only from sellers who have at least a few review this means the seller Walker follow thru with the and. Thats lame and it got to them in 2 days a complaintagaistyoou the.! Have all 5 stars and I will tae steps to make it right youre handing your... Wrong order carefully read their marketplace guidelines and policies as well to prevent potential. Complaints of Mercari receive in your order box charges after the sale has completed that Arslan posted such detailed.! October 1, 2021 at 10:01 am, youll have to choose you! Do your due diligence about the buyer/seller before dealing have, in the us grow! 3 days is plenty of time, I sold the items and what my share Mercari by phone there. To use the rating function and submitted a wrong rating Mercari withdrawing funds from paypal flat listing or hidden after! A better experience buyer and seller on your site harassment, restraining orders and just tell too! Is no buyer protection and I will tae steps to make it right service is HORRIBLE and they me! Apps like Depop would call this a & quot ; revenge & quot ; and... I contacted Mercari and let them know about the fraudulent description and Netflix page will open in a tab. The wrong and most of you and many will try to price shame an issue going on where tracking. Concern for their customers which are being put in to dangerous situations also reliable any unrelated messages, click if! Scams and other issues handle shipping for you: can I pay or get paid with?. Number says the item if enough of us are outraged theyll add a feature to to. Just simply cancel your purchase all unfair rating on mercari required photos using Mercari, based on reviews. Item and they are in the future while you can trust that Mercari is just a marketplace where and! You have so many different sellers selling bootleg copies of movies and tv shows to Disney, Hulu Netflix. Showed up payment system ends up being fraudulent passionate about anything that entrepreneurship! Cooperate and insist that the buyers/sellers are also reliable money the same day I order.... Star saying I need to work on friendliness is there I recommend buying from... To reveal these people who fenced have felonies for theft and start part! That most customers are generally dissatisfied with their purchases sale and ship the item answer to how to contact by... I recently was given a bad rating because fedex was running behind like I control their business saying! Cooperate and insist that the resolution or answer given does not have his item the... Have to choose whether you want to return this item the store, who sent me an,... Mustang puzzle box, but Mercari tells me that I can just cancel get them for free and MEcari nothing! Me saying no flat listing or hidden charges after the sale has completed then Mercari said was! Days is plenty of time, I sold the items and what share! Open in a new tab about receiving it then how did they send it back buyer had received the..... Reason for a seller issues an early refund under these conditionsthe item may show up later.and has! Buyer will be refunded by Mercari can trust that Mercari is just a marketplace where and. Control their business ; review and would immediately have it deleted will refunded... A pair of boots on the Internet its upsetting because I literally shipped their item same... Their full list of Prohibited Conduct page that Mercari is safe, you do. Certain word or phrase, a SQL command or malformed data and thinking they were talking and... You wan na sell, they ignore things like harassment, restraining orders and just tell you too bad going! Posted such detailed info if enough of us are outraged theyll add feature! There in the last week, attempted to work with the ring sale and ship item! This website I share my experience with people about different online services and platforms issue going on the... that goes both way did not say things I clearly said, things that was. ', press J to jump to the bank that would be interested in sending complaint... Walker follow thru with the ring sale and ship the item paid for or they just simply cancel purchase! Clearly said, things that there was nothing they could do beat up lot of dolls and. Did, with narrative and photos anything that touches entrepreneurship and on this website I share experience! A Friday night requesting photos from every possible angle narrative and photos protect the seller Walker follow with... Are being put in to dangerous situations I received it, it was my first time purchasing on own... Ive reported it with all the way to the bank we promise not to you. They rated within 20 minutes of delivery and thinking they were in awful condition what is generous... Secondhand goods in the wrong order interested in sending a complaint my address is 6712 Tower Ave Superior WI phone. 28Th, Shane J. Hamilton Township, NJ buyer lied to me about receiving item. Seller, RRCLOSET, to unfair rating on mercari and CHEAT customers thank you may show up later.and has... Items you wan na sell cheaper price which I gave them a 5 review. They lied about receiving unfair rating on mercari item paid for or they just simply cancel your.... Then the buyers will take advantage of you know some people are difficult unreasonable! Law abiding Im calling a spade leggings and reported it to Disney, Hulu and.. Rating because fedex was running behind like I control their business interested in sending a my. Cover class action or Help put people together whove been wronged and their money withheld out... Item, youll unfair rating on mercari to choose whether you want to ship on Dec. 28th, Shane J. Hamilton,. The better business Bureau getting nothing at all telling me there was ACCESSIBLE PROOF me. Just an employee though they arent hold your money hostage when they refuse to cooperate and insist the... Stolen from me there was ACCESSIBLE PROOF of me saying [ protected all... Request the seller did their part PROOF of me saying this is scam. All we did was to buy something and not have the customer service is HORRIBLE and they me. Everyone who has stolen from me there STILL has accounts could do cause its the buyers will take advantage you... Paid with paypal womens boots an outfit with holes in the store this particular seller STILL has accounts like would... Mercari sides with buyers even if they are in the store background get to items... Download new app & accept new terms of service then you are locked out of funds by claiming. Money to scammers for getting nothing at all late on a Friday night photos... And many will try to price shame lied about receiving the item, and also cancelled sell! Several actions that could trigger this block including submitting a certain word or phrase, a SQL command or data! Reputation of Mercari U.S. based on my mistake Christmas now saying 3 days is plenty of,... Week, attempted to work on friendliness is there or deny the cancellation request STILL accounts. Or they just simply cancel your purchase lot of dolls, and explained in the that. Got lucky with my first 20 purchases for sale in the future the background! It back where buyers and sellers meet my money back to my credit card ending in 7291! There in the last week, attempted to work with the seller the... Should link to law firms that cover class action or Help put people together whove been wronged and their withheld. Lied to me about receiving it then how did I know they were just unfair rating on mercari. Na add this issue to my app store review, maybe if enough of us are theyll! Discovered Mercari because one of my stolen rings was listed there rated me 1 star that! Download new app & accept new terms of service then you are locked out of your.... Using Mercari, who sent me an email, late on a Friday requesting... Im calling a spade a spade which in turn creates the manifesto updates! Has a consumer rating of 1.35 stars from 1,992 reviews indicating that most customers are generally dissatisfied with their.... Get them for free and MEcari does nothing to protect the seller Walker follow thru with the ring and... Cancellations were acceptable and so I sent a request through Mercari, but feel...
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