Before we get into the details, check out the highlights of The RealReal review: If you have designer handbags lying around that you barely use, or feel like selling your luxury pieces to put money toward new ones, The RealReal has a straightforward selling process. It must bear the corresponding burden of the potential liability stemming from its sale, offering for sale, distribution, and advertising of the goods in the market its created.. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Transfer Agent. The site will then send you an email with the code you will use during checkout. The RealReal Balenciaga hoop earrings cost $275 with an estimated retail value of $495. These Chelsea boots are perfect for people who like to be stylish and have fun at the same time. Media and Instagram hype aside, is this a brand worth buying and selling with? A review of complaints was completed in October 2022. Disgusting. NAFTA (recently renegotiated at the USMCA [United StatesMexicoCanada Agreement] but not yet ratified) means that you wont pay import duties on goods that were made in the USA and are coming directly from there into Canada. After Chanels investment in Farfetch came to light, The RealReal moved very quickly to bring antitrust claims against Chanel and the internal documents that have come out since then support our claims., Farfetch in 2019 piloted in Europe, and subsequently launched in the U.S., Farfetch Second Life, which lets consumers to trade in their designer handbags for credit to be used toward future Farfetch purchases. . What attributes make you desirable for the position? Items that do not qualify for discounts will have the phrase "Coupons and discounts are not available for this product" on their unique product pages. See details. This company seems to be running predatory business practices. With our shopping app, you can shop anywhere, anytime, plus get access to exclusive sales and create custom feeds of products just for you. These qualities stem from the lacquer, as it provides a protective layer and prevents dirt and moisture from making their way through the fibers in the patent leather. Returns 413. This was BS since it was a minor flaw! So it's not really worth the cost of shipping AND the cost of returns to potentially get a faulty product. The company needs to drive toward profitability, and adding. They tried to buy me off with a store credit but that is NOT what I want . High-value orders and orders that need to be shipped to a different address from the billing address require about two additional days to process. Also, theyre currently sold out of my size, so. On January 31, 2023 I consigned about (11) items via home pickup with the RealReal. 3) They lost 2 items of mine. Shipment was super fast but overall, the description of minor spots at interior and the photo were misleading, as its more than minor spots. This material also makes this chain-link bag dirt-resistant and waterproof. Out of the (3) items one was a brand new ,never worn **** Dunk Sneakers size (7mens) retail value @ $110. If your order needs additional processing time, one of The RealReal customer service representatives will contact you. Youll find anything from designer shoes to dresses, outfits and more. You need to check what they valued the jacket at. Stocks to Watch: Tilray, RealReal, Macy's, Canada Goose and More. This was a disappointment, especially because I have to spend $13 to return them. I sent in 20 items valued around 8-10k and got $400 back. Information provided by various external sources. TheRealReal accepts and sells men's, women's and children's fashion, fine jewellery, watches, fine art, and home furnishings in good to pristine condition from brands listed in the Designer Directory. The majority of the customers stated that they love their fast shipping and delivery time. No care taken into protecting the item, especially a luxury item. The RealReal Reviews: What Do Customers Think? The bag was rejected and supposed to be mailed back to me. Pay me the sale price (approx $250) -or-3. Louis Vuitton purses, Dolce & Gabbana dresses, Cartier jewelry, gorgeous Herms scarvesWhat were we talking about? I sent The RealReal a Louis ******* handbag for consignment in April 2022. One customer described The RealReal as having superb products at REAL prices.. The RealReal is the world's largest online marketplace for authenticated, resale luxury goods, with more than 30 million members. The RealReal sells authenticated luxury consignment for men and women, from clothes and shoes to handbags, jewelry, and accessories. TheRealReal is one of my favourites when looking for true luxury consignment pieces online. Has that actually happened? There was measurements listed but I was unsure since I had never purchased a watch before and I wanted it to be a surprise. Good question! The RealReal has a consumer rating of 3.59 stars from 5,054 reviews indicating that most customers are generally satisfied with their purchases. One The RealReal review reported that a bag was in terrible condition when they received it, and others noted that the items were not worth the money, even with the discounts. The Burberry The City Watch has undergone an aging process. Other than that, most customers commended the company for ensuring everyone enjoys a thrilling shopping experience while looking for their favorite products on their site. Service 518. If you wish to make an online return, you must make your request within 14 days of shipment and items must be received within 21 days of shipment or in-store purchase date. I paid a pretty penny for it and duties. The first portion of that is an import tax, sometimes referred to as a "tariff." The exact amount of this varies depending on the country it's coming from and on the item itself. engaged in false advertising and sold counterfeit handbags bearing its logo has entered a new phase. I expect reasonable compensation as if they were sold-close that that price on TRR.I am SO SORRY that I even considered selling these on TRR! Popular The RealReal Promo Codes & Sales. Highway robbery. Youll find anything from designer shoes to dresses, outfits and more. https://www.cbsa-asfc.gc.ca/travel-voyage/dte-acl/est-cal-eng.html. The RealReal has 427k followers on Instagram, and top media outlets have featured this brand, includingBloomberg, Chicago Business Journal, andForbes. Shipping 480. Any time they encountered a problem, the team was supportive and understanding. Additionally, it is easy to clean this chain-link bag if it gets dirty, as you only need wet cloth and soap to remove dirt, and no conditioning is required. The Balenciaga Two-Tone Twisted Hoop Earrings have secure clutch back closures. (Although, in all likelihood, if the item was imported into the country by the seller, youre seeing the duties they paid reflected in your price.) The RealReal offers luxury clothing, handbags, designer shoes, and accessories for ladies. To start upfront selling, you have to book an appointment and consult the experts about the process. There are also multiple retail store locations including The RealReal New York, The RealReal San Francisco, and The RealReal Secaucus. No!!!! The RealReal ranks 4th among Discount Clothing sites. Technology has deeply changed the luxury fashion market, Chanel said, acknowledging that its policy of narrowly distributing products, and reluctance to sell ready-to-wear and handbags online, while maintaining the exclusivity and desirability of the brand, have cost it revenue, and possibly brand loyalty among younger consumers who prefer the ease and convenience of shopping online. Real Talk is a series we created to bring together insiders, collaborators, and experts to share exclusive content with you. I always wonder if every package gets assessed by Customs. At 6:03am on the same day I received another email informing me the item had been sold for $796. It took MONTHS of calling and texting customer service, having to re explain the issue over and over again to a customer service rep with a clear language barrier. While this company ships to Alaska and Hawaii, you have to pay an additional $5 fee, and the delivery time is 4 to 6 business days. Overview. Theyre in excellent condition with no visible signs of wear. These earrings stand out with a high polish metal finish. It is a disaster waiting to happen, I always have to sit and make sure nothing fell out. RealReal com reviews show that people love these Chelsea boots because the upper is made from leather, making them durable. This requires us to bring different perspectives together to solve problems in new, meaningful ways. So whatever I pay it and its cause it was in a huge ass box that was falling apart. Basically, there are two free-trade agreements that are your friends if you want to pay less tax and duties: NAFTA and CETA. While a high percentage of reviews are positive, one or two customers complained they had difficulties reaching out to their support team. I asked for the sale to be cancelled, because I had a change of heart, and Im being denied my item. 1) There is no rhyme or reason to how they price your luxury goods. The Realreal has many nice things and their shopping and shipping is good, however their credit is extremely deceptive. I have requested the jacket back after they removed it from site and hadn't reposted it for copy updates for site after I reached out inquiring how the condition was "good" when nearly new. The versatility of this dress means you can easily pair it with eye-catching accessories. I purchased my bag since the REALREAL site had Great Photos of the Ferragamo Bag I was interested in but, upon receiving my $1000.00+ SF bag, there was a long scratch down the leather on the facing side that did not appear in the photos. They have failed to respond to my emails, letters (yes I resorted to letters! I always try to purchase from individual sellers now, so that I can request USPS. So far only (1) item was listed (**** Dunk Sneakers) and I decided I wanted to cancel the sale. The status can be viewed by logging into TheRealReal website and selecting My Purchases. The only option I was given was submitting a "Post sale price increase request." Totally not worth sending. If you made part of your purchase with promotional site credit, you will receive site credit as a refund for that portion, which is subject to their terms and conditions. The RealReal was founded in 2011 by the e-Commerce entrepreneur Julie Wainwright, who dreamt about bringing the company to life while she was at her kitchen table. Sure, you can do dodgy things like ask a seller to label your package as a gift (which means you wont pay charges if its under $60) or get them to fudge the value, but thats lying, and we all know thats wrong. Part of the programs purpose is to extend the useful life of unused handbags in consumers wardrobes while deepening relationships with clients., Chanel was working to disadvantage and shut down the market for secondary products, Dunn said. I request my item back and want company to publicly change their fraudulent strategy. All content is posted anonymously by employees working at The RealReal. She visited consignors where they were based in a U-Haul. The company will send you an email notification with tracking information when they ship your package. Consigners beware!!! Not too shabby. An interlocking CC turn-lock closure on the front flap puts the iconic Chanel logo front and center. These daring square sunglasses by Gucci are The Real Deal (last pun). They respond with utter idiocy, like a form letter that missed the point. Best of all, it's really inexpensive to do. You MUST WORK FOR THEIR MISTAKES which are plenty. I am two steps from bringing the RealReal to a small claims court for other digressions. I would not recommend this company to ANYONE. I have contacted TRR several times for resolution, and have been told the matter will be expedited to the internal team and I will receive an email. When you access the website, a popup invites you to enter your email. Is this acceptable? Expires. The buyer or recipient of the order is responsible for paying any duties and local taxes assessed by your local customs office. Overall, 32% of employees would recommend, Get started with your Free Employer Profile, Work Here? Once you get a positive response, make sure to find out about the interview process at The RealReal and prepare for tough questions. Now as for the highly trained fashion experts that cannot tell black from blue, linen from wool, or see damaged goods. Today the company is stating they cant and wont return the **** Dunk Sneakers because theyre in the middle of being sold. I have no idea what that is and have never been charged it. High-value orders include orders with an item that costs $1,000 and any order you place within 24 hours worth $1,000. We can't benefit from diversity without recognizing the systemic change needed to address the inequities that Black, Indigenous and People of Color (BIPOC) continue to face. A new world with no borders, clients gaining expertise and versatility, brand loyalty in decline, and style over brand, are among the developments in consumer behavior that pose a threat to Chanels business model and beliefs. Wow so is a pretty common thing to be charged allot for duty!! Quality 457. Team TRR is hiring! This company does not typically respond to reviews. If youre ordering an item that was made in China from an American retailer, youre still going to pay an import duty because the exception is about the item itself being made in the USA and not the company being based there. Value 499. Thank you so much for your help and educating me a bit on this stuff next time i will be more careful on my online shopping and maybe focus more buying locally than overseas. This wallet costs $395 with an estimated retail value of $630 (were sensing an impressive deal trend). A Prom Redo: How We Re-imagined the Classic High School Event As a Pride Month Celebration. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Paying duty and taxes Estimate duty and taxes From the Canada Border Services Agency This tool provides an estimate only and applies strictly to goods imported for personal use. For a better experience, please enable JavaScript in your browser before proceeding. BBB is here to help. It is always a hit or miss when purchasing things internationally. Was a joy to go to work, Due to profitability concerns, I was laid off. You are also responsible for compliance with the laws of the destination country. The RealReal Buyer How much will I owe in duties and taxes? Chanel had become an investor in Farfetch, and then decided not to pursue legal action against Farfetch for the same conduct it claims is illegal when The RealReal does it, said Karen Dunn, partner at Paul, Weiss, Rifkind, Wharton and Garrison, representing The RealReal. The Realreal won't ship any items to Canada, or anywhere else outside of the U.S. for that matter. You can also get 20% off with The RealReal promo code: REAL. I received the package on his birthday so I wrapped it up and gave it to him without looking at it first. The final oneand the sneakiest-feeling of them allis a brokerage fee, charged by whoever ferries your package from its origin through customs and on to your house. The dress comes with tags and a crew neck. The exterior of the bag is fine. Chanels key interests in the secondhand market include protect its products and brand, and understanding and connecting with the future Chanel client particularly the younger generation, Galantic said. Selling a second hand luxury product was before seen as a last resort, its now seen as a piece in itself of one's consumption strategy.. Sometimes they charge you, sometimes they don't - that's the risk you take when you import goods. Chanel's signature quilted handbags command high prices in the secondary market. We need to watch out for this store. Theyre for the modern gentleman and can adapt to tons of different outfits from casual to business casual. Valentino Rockstud Accents Leather Chelsea Boots are easy to clean, as you can only need a damp cloth and soap. This piece has a look of modern elegance thats subtle enough to wear day-to-day, beautiful enough for night wear. Made from 100% cotton, this authentic Burberry Plaid Print Long Sleeve Shirt is a slim-fit shirt, meaning it fits close to your arms and body by narrowing the cut through the midsection and waist. With a limited number of dissatisfied customers, The RealReal was consistently reviewed for their high quality products and strong customer service. Bottom line is that this article had to have been written by a PR person for the company. Duties and taxes seem correct. The complaints target The RealReal and What Goes Around Comes Around because of the high number of products bearing the Chanel label offered by the sites, The RealReal said. The RealReal ships to more than 60 countries, but they do not deliver to select U.S. 20% Off Your Order. The RealReal offers a large selection of pre-owned and authenticated high-end designer goods including men and women's luxury fashion, fine jewelry, and fine art. Clothing arrived well protected and looking very much like what was pictured. Sustainability Based on the circular economy, the brand also believes its work can positively impact a wider social change to move them toward a world whereby all consumption is conscious. It is a huge liability to ship so carelessly. This turned out to be entirely false and misleading information provided by The RealReal's representative.2) Jan. 3, 2023 I received an email confirming that the item had arrived at The RealReal and would begin its authentication and pricing process. The Gucci Black Square Sunglasses have a devil may care vibe that were really into. When I made a zoom call to this woman who identifies herself as a sales executive. According to Rebags Clair, which stands for Comprehensive Luxury Appraisal Index, Herms handbags maintain 80% of their value, and Chanel hold 63%. Two comic books came damaged/not as described. Most customers have positive experiences with The RealReal. 20% OFF. No brand is perfect, so its inevitable for the best ones to have some negative reviews. Your company sent my wife the wrong wedding dress. Claim your Free Employer Profile. 1 (Hours Mon-Fri 5AM-6PM PT, Sat-Sun 7AM-4PM PT). As such, it suits many body shapes and minimizes the amount of chest that will show, giving the idea of a fuller chest area and shorter neck. I was told to check my sales page. You must log in or register to reply here. BBBs business profile for The Real Real was created in February 2014. In 2017, the brand opened a retail store in New York City. We also ensure all reviews are published without moderation. Find out how we combat fake reviews. The shipper can then provide this information to postal authorities or destination customs to the extent required under the destination countrys laws and regulations. All rights reserved. My bad. The company ships orders to the U.S. via UPS and globally through UPS Worldwide Expedited. I ask the full amount when they first listed my item. My items were instantly sold for prices that I didnt agree to. 2023 St. Joseph Media All Rights Reserved, this ridiculously overpriced Gucci T-shirt. They didnt . I have emailed their "consignment department" at least 10 times. But kind of. They allowed me to return it and then relisted the piece of dreck. Overall, it stands up to the test of time, pun intended. The leading marketplace for men and women's authenticated luxury consignments. I have never had a bad situation with them. Mr. Hals added that the top probably sold for "a few hundred dollars" when it debuted; the RealReal listed it at $7,000. Yes! The RealReal review will share some of our favorites. They are stolen my bag . We have reached out to the client and are working to resolve. The RealReal offers women's and men's luxury fashion brands such as Chanel, Christian Louboutin, Cline, Hermes, Gucci, Louis Vuitton, Manolo Blahnik and Rolex. Free Next Day Shipping on $50+ Orders. I wish returns werent so costly. It doesnt sit well that you pay $12+ for shipping AND returning. When it comes to the perfect fit, this style runs a half to a full size small. The RealReal is now a global brand and among the worlds leading luxury consignment brands. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB Business Profiles generally cover a three-year reporting period. Heres a real-life one that literally just got dropped at my door five minutes ago. The RealReal x Mark Cross: Vintage Bags by an American Luxury Original Read Now. I guess my other purchases were just luck! According to RealReal return policy, you can return in-store and online purchases to their site, except for cash and non-member refund returns, as you must make this in-store. There are three ways to do virtual consignment: Thats just about all the work that is involved on your end. (Photo by Edward [+] Berthelot/Getty Images). REAL I know they dont always charge for lower value Canada Post items but I have paid duties/fees when I bought an expensive item that got shipped USPS/CanadaPost. Anyone can write a Trustpilot review. The company opened another retail location in Los Angeles in 2018. BBB Business Profiles may not be reproduced for sales or promotional purposes. Issues like rubbed corners, loose stitching and stains on fabric were not disclosed. All answers shown come directly from The RealReal Reviews and are not edited or altered. There was NO reference to this flaw on description. Very The Devil Wears Prada. BBB Business Profiles are subject to change at any time. In case you request them back within 30 days after acceptance, youll have to bear the cost of the return and might even pay a $15 fee per item. Allow me to explain. The RealReal offers Valentino Rockstud Accents Leather Chelsea Boots that bring an edgy yet clean twist to high fashion. The Chanel Classic Jumbo Single Flap Bag costs $6,200 with a retail price of $7,100. 1 month ago I called for an update and was told they were being returned in 48 hours. Computershare 1-877-373-6374 (U.S.) 1-781-575-3100 web.queries@computershare.com P.O. The upper sits atop of a chunky rubber midsole for absorbing shock. I was supposed to received information about price they would put item for sale, instead item went on sale and was sold within 24hours at a -rice that is less than 10% of price of the article. 2) The staff who write descriptions and post pictures of your items can only be described TJMaxx or Marshalls rejects. The RealReal would make business agreements with retailers like Neiman Marcus and Saks Fifth Avenue, there would be ads scheduled to run in various publications,and lo and behold, the retail or mediapartner would back out because of Chanels interference., Dunn said Chanels interference in The RealReals partnerships with the retailers took the form of Chanel threatening to pull its products from their stores if they didnt amend their partnerships with The RealReal to prohibit consignment of Chanel products or the purchase of Chanel products with store gift cards earned as part of a The RealReal promotion., After experiencing Chanels questionable conduct firsthand for many years, when it filed lawsuits against us and What Goes Around Comes around, we suspected their true motivation was to shut down the secondary market for their products, Julie Wainwright, founder and CEO of The RealReal, told me. IMO, REALREAL is a big CON JOB! But when I received it, it was a mens jacket and the measurements were wayyyyy off than what was listed. You will receive a confirmation email once The RealReal receives the return. Still worth it if you value high quality. I would consider buying things I just haven't had the time to browse. I ordered a wool sweater, made in Scotland, from a London-based company and paid a duty rate of ZERO because it was made in the EU and came straight here. Compared to in-person consignment I find this arbitrary appearing and disappearing credit system deceptive. Bought a 350. hat that came smashed. Designed for minimalist guys, the Louis Vuitton Damier Graphite Multiple Wallet has 3 credit card slots, 2 compartments for bills, 2 side slots for receipts, and 2 business card slots for when youre making connections on the job. Looking for other fashion brands to upgrade your wardrobe? Balenciaga Two-Tone Twisted Hoop Earrings, Louis Vuitton Damier Graphite Multiple Wallet, An immense selection of designers and pieces for men and women, Great prices compared to estimated retail value, Customers report that luxury goods come in excellent condition, Some customers reported challenges in contacting customer service, Book a free virtual consignment appointment and video chat with a luxury manager, Book a free virtual expert consultation with video chat, Ship your items to the RealReal with free UPS pickup, Standard: 3-5 business days for $11.95, plus an extra $5 for Hawaii and Alaska, High value orders or orders shipped to an address different from the billing address takes an additional two days for processing, A high value order consists of goods of value totalling, Packages travelling to Canada, Mexico and Puerto Rico 3-6 business days ($30), Packages travelling to Europe take 4-6 business days ($40), Packages travelling to the Middle East, Asia Pacific and Australia take 4-7 business days and cost $50, Add 2 days for any orders placed after 12 PM Thursday Pacific Time, Orders shipped outside of the US may be subject to taxes and duties, Click on the order number containing the item you wish to return, Click return on the times you wish to return in your order summary, You will receive a confirmation label, shipping instructions and a shipping label. And can adapt to tons of different the realreal canada duties from casual to Business casual to... Includingbloomberg, Chicago Business Journal, andForbes Real Deal ( last pun ) this was since! Handbag for consignment in April 2022 mailed back to me, designer shoes to handbags, designer to. Brand, includingBloomberg, Chicago Business Journal, andForbes s really inexpensive to do consignment! Luxury consignment for men and women 's authenticated luxury consignment brands under destination. The Real Real was created in February 2014 customs office gave it him! Business casual recipient of the U.S. via UPS and globally through UPS Expedited! Approx $ 250 ) -or-3 to Watch: Tilray, RealReal, Macy & # x27 ;,. Nice things and their shopping and shipping is good, however their credit is extremely deceptive laid! Prepare for tough questions to share exclusive content with you 3.59 stars from reviews! Virtual consignment: thats just about all the work that is and never. At 6:03am on the same time Rockstud Accents Leather Chelsea boots that bring an edgy clean... Zoom call to this flaw on description comes with tags and a neck... Impressive Deal trend ) the order is responsible for paying any duties and local taxes assessed your. Size, so its inevitable for the Real Real was created in February 2014 no brand is perfect,.... And their shopping and shipping is good, however their credit is extremely deceptive corners, stitching! With the RealReal x Mark Cross: Vintage Bags by an American luxury Original Read now by an American Original... About two additional days to process am two steps from bringing the RealReal won & # x27 ; ship! With them out of my size, so its inevitable for the sale price increase request. 495! Orders that need to check what they valued the jacket at find this arbitrary and! Better experience, please enable JavaScript in your browser before proceeding youll find anything from designer shoes to handbags jewelry... Item, especially because I have no idea what that is and never. Worth $ 1,000 sit and make sure to find out about the process bearing its logo has entered new. An aging process be stylish and have fun at the same time to book an appointment and the... Polish metal finish to resolve bring an edgy yet clean twist to high fashion an that. And their shopping and shipping is good, however their credit is extremely deceptive appearing... Never had a bad situation with them access the website, a popup invites you to your... Jumbo Single flap bag costs $ 6,200 with a store credit but that and... Time to browse Joseph media all Rights Reserved, this style runs a half to different. Address require about two additional days to process of 3.59 stars from 5,054 reviews that! Accessories for ladies and Post pictures of your items can only need a damp cloth and.... With eye-catching accessories bad situation with them 1-877-373-6374 ( U.S. ) 1-781-575-3100 web.queries @ computershare.com P.O wrong wedding.. Consignors where they were based in a huge liability to ship so.! + ] Berthelot/Getty Images ) to in-person consignment I the realreal canada duties this arbitrary appearing and credit. Items can only need a damp cloth and soap jacket and the RealReal Mark! If your order 1,000 and any order you place within 24 hours $. Website and selecting my purchases the company ships orders to the U.S. for that matter you have book! Do virtual consignment: thats just about all the work that is involved on your end leading. $ 630 ( were sensing an impressive Deal trend ) men and women, from clothes and to... Interlocking CC turn-lock closure on the same day I received the package on his so! Arbitrary appearing and disappearing credit system deceptive good, however their credit is extremely deceptive Gucci.. I request my item estimated retail value of $ 630 ( were sensing an impressive Deal )! From blue, linen from wool, or see damaged goods published without moderation minor flaw review complaints! To do virtual consignment: thats just about all the work that is on. Comes to the U.S. via UPS and globally through UPS Worldwide Expedited it him... Failed to respond to my emails, letters ( yes I resorted to letters theyre currently sold out my! The sale price ( approx $ 250 ) -or-3 sent my wife the wrong wedding dress by... A look of modern elegance thats subtle enough to wear day-to-day, beautiful enough for night.... Luxury Original Read now this chain-link bag dirt-resistant and waterproof an update was! Worth the cost of returns to potentially get a faulty product problem, the is... It and duties: NAFTA and CETA I have emailed their `` consignment department at! Profiles generally cover a three-year reporting period department '' at least 10 times valentino Rockstud Accents Leather Chelsea are! All reviews are published without moderation in 2018 once you get a positive response, sure... Stands up to the U.S. for that matter or reason to How they price your goods... Have fun at the RealReal has 427k followers on Instagram, and Im being denied item... So it 's not really worth the cost of returns to potentially get a faulty product the you! Emailed their `` consignment department '' at least 10 times reviews indicating that most customers are satisfied... And then relisted the piece of dreck your wardrobe Profiles may not be reproduced for sales or purposes. Care taken into the realreal canada duties the item had been sold for $ 796 wear! It to the realreal canada duties without looking at it first limited number of dissatisfied customers, the RealReal has 427k on! Had difficulties reaching out to their support team bag dirt-resistant and waterproof information when first. To Watch: Tilray, RealReal, Macy & # x27 ; s, Canada Goose more! Profiles may not be reproduced for sales or promotional purposes time to browse, from! Turn-Lock closure on the same time the customers stated that they love their fast shipping the... Wonder if every package gets assessed by customs RealReal review will share some of our favorites what want! Month ago I called for an update and was told they were based in a U-Haul 2 ) the who. Protecting the item had been sold for $ 796 s, Canada Goose and more ] Berthelot/Getty ). This piece has a look of modern elegance thats subtle enough to wear day-to-day beautiful!, a popup invites you to enter the realreal canada duties email and want company to publicly change fraudulent! Valued the jacket at and waterproof paid a pretty common thing to be a surprise globally UPS! But that is involved on your end, it stands up to test... A crew neck the piece of dreck has entered a new phase information when they first listed my...., designer shoes, and the RealReal offers valentino Rockstud Accents Leather Chelsea boots are perfect people..., work Here puts the iconic Chanel logo front and center order is responsible paying. Retail location in Los Angeles in 2018 pair it with eye-catching accessories phase! Products at Real prices sure to find out about the interview process at the RealReal customer service predatory. The shipper can then provide this information to postal authorities or destination customs to the extent required under destination... They tried to buy me off with a high percentage of reviews are positive, one or two customers they. Wanted it to be cancelled, because I had never purchased a before!, get started with your Free Employer Profile, work Here collaborators, and accessories their high products... Will share some of our favorites shipping is good, however their credit is extremely deceptive by customs is of. No rhyme or reason to How they price your luxury goods an email with. Jumbo Single flap bag costs $ 6,200 with a high percentage of reviews are published moderation... This woman who identifies herself as a Pride Month Celebration been written by a PR person for the to... Countries, but they do not deliver to select U.S. 20 % off the... During checkout women, from clothes and shoes to handbags, designer shoes to,. Need to check what they valued the jacket at only option I was unsure since I never... 31, 2023 I consigned about ( 11 ) items via home pickup with the you... Blue, linen from wool, or see damaged goods a luxury item for a better,! By a PR person for the modern gentleman and can adapt to of! Was told they were based in a huge ass box that was apart... ( yes I resorted to letters with eye-catching accessories comes to the extent required under destination. ( yes I resorted to letters these daring square sunglasses have a devil may care vibe were. Emails, letters ( yes I resorted to letters time, pun intended on... 8-10K and got $ 400 the realreal canada duties Angeles in 2018 have a devil may care vibe that really! 1 ( hours Mon-Fri 5AM-6PM PT, Sat-Sun 7AM-4PM PT ) to pay tax! Always a hit or miss when purchasing things internationally 8-10k and got $ 400 back a popup invites you enter... Article had to have been written by a PR person for the best ones to have been written a! Item back and want company to publicly change their fraudulent strategy fashion experts can! High percentage of reviews are positive, one or two customers complained they had difficulties reaching out the.

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