More information relating to mobile ticketing will be communicated in the lead up to the season. Type in a keyword (artist or event name, team, venue, state etc) in the Search field and click 'GO'; OR. Where do I select Mobile Ticket delivery? Version 5.22 B82 R0 Best Available, Platinum, Gold, Silver, Bronze, Best Avail./Any Price. Can I purchase tickets through the mobile site? You can log into My Ticketek within the app on your new phone (or on a friends phone) and the tickets will be in your Ticket Wallet. iPad, tablet PC, laptop) to gain entry to an event? The email account that the message has been sent to is closed. Socceroos v Ecuador tickets | CommBank Stadium | Ticketek Australia Socceroos v Ecuador tickets Venue: CommBank Stadium, Parramatta, NSW Date: Fri 24 Mar 2023 OR How to buy accessible tickets PRE-SALE Fri 3 Mar, 9am* PRE-SALE Fri 3 Mar, 4pm* On sale to public Mon 6 Mar, 9am No, you cannot redeem your Ticketek Gift Voucher for another Ticketek Gift Voucher. No, as long as every customer has their own Mobile Ticket, you don't all need to arrive together. What if I need accessible seating? In providing these services, Ticketek owns and operates Ticketek.com and Ticketek.com.au (the Site). Hello fresh has an offer on Ticketek, which is a scam don't click it . Are Refundable tickets available through Ticketek Marketplace? If you purchased online or through our call centre please contact Customer Service for further assistance. Will AFL Membership dining be available at the MCG and Marvel Stadium in 2023? Yes, customers can select Refundable tickets for tickets purchased through Ticketek Marketplace Ultimate and Ticketek Marketplace Deals but not Ticketek Marketplace Fan-to-Fan ticket sales. We will be in contact with you within two business days of receipt of this information. All members will have access to buy at the same time. If you have been forwarded your Mobile Ticket from a friend, you can add it to your Ticket Wallet by tapping the Share and Save button at the base of your ticket. How do I save my credit or debit card details? Ticketek Pty Ltd (ABN 92 010 129 110) (Ticketek) provides ticketing services, including the sale and distribution of tickets, as agent for the venue, promoter or person responsible for holding the relevant event (the Seller).Ticketek is committed to working with Sellers to facilitate the accessible and inclusive sale of tickets on this site to all audiences. P!NK Summer Carnival tickets | Tours and Events | Ticketek Australia To purchase more than one set of tickets to multiple events, click on the. Any value that remains on your Ticketek Gift Voucher once you have completed your purchase will remain on that voucher for your future redemption. There are many ways you can redeem your Ticketek Gift Voucher. Refer to specific details at each venue regarding accessing the stadium/park. When a My Ticketek customer places seats on hold, the Ticketek website will clearly identify how long their seats will be held for. If your question has not been answered in any of the FAQs above, please complete the Ticketek Online. Will I be notified of event / gate changes? For example, if the ticket limit for an event is ten tickets then you could buy two and reserve eight, buy four and reserve six and so on. Ed Sheeran fans left furious as ticket chaos leaves thousands stranded Browse through the seven featured genres by clicking on the tabs near the top of the, When you see an event that interests you, click on either image or title to visit the page dedicated to that event, If you're interested in a VIP experience, either corporate or as an individual, select. %PDF-1.5 No, refundable tickets can only be selected during the original purchase. All tickets purchased through Ticketek will be mobile or PDF, meaning you can easily access your tickets on your phone via your ticket account or ticket agent app, add them straight to your phone's ticket wallet and share them with your friends and family using the 'Ticket Forward' function. Request details from Ticketek when booking your ticket. n& ^!$xsC1 E(nnK!d* 8p^38 |w _>c*)iS. Yes, if you wish to delete the details of your saved credit or debit card, you simply need to log into your My Ticketek account, visit the Payment Details page and hit the 'delete' button. Ticketek does not offer refunds or exchanges as a result of a change in your personal circumstances or due to external factors such as, for example, adverse weather. Reserving a seat is $10.50, with an additional transaction fee for tickets booked through Ticketek. During my time at Ticketek, I created marketing schedules managing when client's images and ticket sales . Angry attendees couldn't access their tickets on their phones after purchasing them through Ticketek. Tickets for Sport, Concerts, Theatre, Arts, Family Events, Comedy, Festivals | Ticketek Australia Wu-Tang Clan & Nas NY State of Mind Tour NRL Telstra Premiership 2023 Season GABS Craft Beer Festival Palm Tree Music Festival Ft. TISTO, KYGO, LOST FREQUENCIES & More Ampol State of Origin 19 Crimes x Snoop Cali Rose ISUZU UTE A-League 2022/23 Season Tickets purchased to General Admission events cannot be refunded should they be lost. The tickets I am purchasing cost less than the value on my Ticketek Gift Voucher, what happens to the remaining value? Invitee B purchases the two seats they were assigned at step (b). If you have hard copy Ticketek Gift Voucher, the expiry date is listed on your voucher. I've been invited to purchase held seats by my friend, how many seats can I purchase? Full Ticketek Refundable terms and conditions of sale can be viewed here. I'm having trouble purchasing tickets from Ticketek/Ticketmaster - where can I find help? Please try again, or try reducing the number of tickets you have selected. For security, only the first 6 digits and last 4 digits of the relevant card number will appear as clear text in the card details section of the payment page. Can I request a refund if I change my mind about attending the event? Event promoters decide whether or how to offer concessions and children's tickets, and certain venues are affected by alcohol licensing laws so minors can not attend. What are the terms of General Admission (GA)? Some States have specific legislation in place to manage the sale of tickets in certain circumstances. Ticketek may charge a reasonable fee for the replacement of tickets. All refunds for cancelled or rescheduled events are managed by Ticketek directly. You now have the option to have your sign in details remembered for your next visit. Your barcode number can also be found via your online account here. Print this PDF as this will be your access to the event. The app also uses your location to alert you of events currently being held at specific venues. Please wait a few seconds for it to load. Search Type in a keyword (artist or event name, team, venue, state etc) in the Search field and click 'GO'; OR Select an event category type from the Genre drop-down menu and click 'GO'. If you want to buy tickets in more than one price category continue through the purchase process and come back to select more tickets before you make your payment, Now select the quantity of tickets you'd like to purchase. When I enter my Voucher ID online, it is notifying me that the voucher is 'not yet active', what does that mean? When you are purchasing multiple Mobile Tickets, you can opt to have them all sent to your phone or have each ticket sent to a separate mobile number. Ticketek Gift Vouchers are valid for 18 months from their date of purchase. Tap the trash can at the top right of the event pass to shred the event pass. I ordered a digital download, CD and/or DVD with my ticket purchase, how do I receive this? If you need to contact us, you can do so via membership@afl.com.au or 1300 722 515. Where can I get more information about privacy for Friend Spotter? I had the opportunity to study abroad in Australia during the summer of my Junior year. You may also wish to consider taking out a relevant insurance policy to cover for any losses in the event of cancellation, rescheduling or relocation; The Seller reserves the right to add, withdraw, reschedule or substitute artists, performers, teams or players and/or vary advertised programs, prices, venues, seating arrangements (including ticket categories) and audience capacity. Other customers may be in the process of completing their transaction on all remaining tickets, or the number of tickets requested is greater than the maximum available adjacent seats. You can redeem your Ticketek Gift Voucher online through ticketek.co.nz, through Ticketek's mobile site and mobile apps, or over the phone through the Ticketek Call Centre. If this does not answer your queries, our friendly team will be happy to assist. Can I use a device larger than a mobile phone (e.g. xYmo Z)y"=H}=@0JrJHqvkKpp]I&dqEYlS/wGOG,<>zgW;-)Pk=#SY3%nMHqB6PrBYTJgRUe;>y2<5LKc?\e.f details of the event including: name, date, time and venue. View the range of price categories and prices to help you decide what you which best suits your needs, Click on the FIND TICKETS button to move forward and to tell us how many and what type of tickets you want, Select the Price Type. If I received an invite, does Ticketek store my contact details? We endeavour to deliver tickets within New Zealand in 7-10 working days in accordance with New Zealand Post guidelines. Tickets purchased during a pre-sale will not be dispatched until after the advertised general public on-sale date. If an event is cancelled or postponed you will need to contact Ticketek for a refund. What does Ticketek do to prevent scalping? Please note that the the confirmation email is not your tickets, the tickets you purchased will be delivered to you by the delivery method chosen during the purchase process. For example, if eight seats were placed on hold and two have already been purchased, the next My Ticketek Customer can buy between 1 and 6 seats. If they are using an iPhone they have the option to 'Add to Ticket Wallet' (they will need to download the app to view the ticket in their wallet). When you visit ticketek.co.nz you will now have a completely personalised experience with tailored content appearing based on your location and genre preferences. The MCG does apply an additional transaction fee. Ticketek will very rarely permit GA tickets to be distributed via regular mail thus the reason delivery options such as Registered Mail and Express Post are available only for General Admission tickets. Systems are in place at every venue to ensure that each ticket barcode can only be used once. When booking from overseas, we recommend you choose either of the delivery options below when they are available: Ticketek is unable to guarantee ticket delivery by mail to overseas addresses due to the risk of post being lost in transit. Ticketek Marketplace - Buy and Sell Tickets What happens if I purchase multiple tickets and haven't received them all? 4. My AFL Membership card has not yet arrived, what should I do? What is my online AFL Membership account? For example, you can use eBay's Buy Now function as long as the ticket price is set at face value or below. Refunds, Payments and Exchanges. Also, you will need to enter the relevant card's corresponding CVC security code before submitting payment. This is so we can show you upcoming events in your vicinity. To organise a replacement card to be mailed out, please contact the AFL Membership team on 1300 722 515. You might find the following websites helpful if you want more information about ticket scalping: To access General Admission seating, members can either scan their membership card upon entry or scan the ticket loaded on the AFL Membership app. You can purchase and reserve tickets in any combination up to the ticket limit for the event. "The @Ticketek _AU app has crashed - right before Ed Sheeran. https://www.fairtrading.nsw.gov.au/Consumers/Buying_services/Entertainment.html Unless required by law (including the Australian Consumer Law), neither Ticketek nor the Seller will be liable for any other losses incurred by you as a result of the cancellation, rescheduling or relocation of an event, including any travel and accommodation expenses; Ticketek will only replace lost, stolen, damaged or destroyed tickets if the authenticity of the ticket can be verified, including proof of purchase, and if you give reasonable notice before the event. If you are a My Ticketek member and you would like to unsubscribe: To stop receiving the online email newsletter: Subscribe to receive My Ticketek emails and/or SMS and you can be the first to receive news, offers, updates, event information and a weekly My Ticketek Newsletter with all the latest entertainment news. Yes, all events that Ticketek ticket for can be found on the mobile site. Patrons holding one of the following cards are eligible to purchase a ticket at the concession rate; If you exceed the ticket limit, Ticketek may at its discretion cancel any or all of your ticket orders and tickets without notice. Marvel Stadium - Ticketmasters accessible seating hotline 1300 883 622 or complete theform on Ticketmasters website. I am traveling the country and have a New Zealand address but my billing address is overseas. Your remaining balance will be displayed on the payment confirmation page and will also be in your confirmation email. Please refer to Ticketek's. If you are buying multiple mobile tickets, your friends don't necessarily need the Ticketek app you can simply forward on the mobile ticket SMS to your friend and they can open the link on any internet enabled smartphone on the day of the event to gain entry. My Ticketek Ticket Delivery. https://archive.treasury.gov.au/documents/1914/PDF/Ticket_scalping_report.pdf Details will be communicated directly to the ticket purchaser if an event is cancelled or rescheduled. Hong Kong, Australia and New Zealand site for sports and entertainment ticketing online. What happens if my tickets do not arrive in time? Will I see personalised content on the mobile site? We have to use them to buy tickets to sporting events regularly and pay a large processing fee (ie $6.85 on a $15 ticket!) This is the default selection and lets the website choose the tickets which are currently the best available in any price category. All rights reserved. Please note that the Payment Details page is not accessible from the mobile site or mobile apps. What if I enter my Voucher ID incorrectly online? Ticketek is one of the largest ticketing platforms in the world, covering major music, sport, theatre and comedy events.Chances are you have used a Ticketek-issued ticket at least once to go to a major event. This is why on occasion, "Allocation Exhausted" can be seen yet shortly after the event is back on sale. As a separate SMS will be sent for each individual ticket, you also have the option of forwarding tickets to additional people at a later time. If your session time expires, you will receive a notification and will be required to access the site again. The user will not be able to view the ticket. SuperJuniorIndonesia on Twitter: "RT @MONSTERGRP: [Notice] @henrylau89 Don't worry though, until you finalise your purchase the value will remain on your voucher. No, Ticketek Gift Vouchers are not reloadable. Please ensure your membership contact details, especially your email address, are up to date so you do not miss these communications. The Payment Form will display detailed information on your ticket purchase. No, you may only request a refund on your Refundable tickets if your circumstances meet the list of approved reasons. There are three delivery options: Note that for general admission events, tickets can not be replaced. Find out more about. Guest passes are subject to availability, and information on guest pass availability can be found on our website here. Children aged 0-6 do not require a ticket, however, they must not occupy a seat. Venue/City Box Office - collect tickets when you arrive in New Zealand. AFL Members have 2 options regarding entry to a game: General Admission or a Reserved Seat. Due to extraordinary demand, three-time Grammy Award-winning singer, performer, and international pop icon P!NK has added 3 new stadium shows on her massive Australian tour in February 2024. How can I receive my Ticketek Gift Voucher? When you book online you cannot choose the location of your seat. Yes - there should be no issue using a phone that has a clear screen protector. endobj Their barcode will then be on their homepage. If you are purchasing for an event that requires payment by a particular type of credit or debit card, and your saved card type is different, you will not get the option to use your saved card for that particular Ticketek purchase. Tickets purchased during a pre-sale will be available for collection after the advertised general public on-sale date. Ticketek's ticketing system is able to set/limit the number of tickets individuals can purchase to an event at the request of an event organiser. You have the option to invite as many friends as you like via Facebook or email to purchase the reserved tickets. If you prefer not to save them you just need to ensure that the check box on the payment page is not checked before submitting payment on your Ticketek purchase. FAQs 2023 | AFL Membership Your saved credit or debit card details will pre-populate whenever you are logged in and buying tickets, so all you need to enter is the CVC security code on your card to complete the purchase. Ticketek Marketplace - Buy and Sell Tickets No, we cannot refund the additional charge for the Refundable tickets. Ticketek's Group Bookingscan help you plan your next excursion. chevron_left. In providing these services, Ticketek owns and operates Ticketek.com and Ticketek.com.au (the "Site"). We recommend that you confirm with your venue whether they have an existing ticketing agreement. You can also get it delivered instantly by selecting ezyTicket as your delivery method and receive it as a pdf attachment via email. Otherwise, you must apply for a refund by the earlier of: (a) 4 weeks after notification of the reschedule or relocation; or (b) 72 hours prior to the event. The Mobile Ticket delivery option will be displayed with the existing delivery options when it is available. Held seats are sold on a first-in basis. How to resell a Ticketek ticket - Tixel Blog There are over 20 circumstances you may request a refund. If you arrive late, you may not be admitted until a suitable break in the event. You do not need to request a refund on your Refundable tickets if your event is cancelled or rescheduled. Ticketek Gift Vouchers can also not be redeemed for events that don't have tickets on sale through Ticketek. We sell tickets on a "next best available" seating system. Ticketek acts as agent for the Seller in the sale of all tickets. The mobile number provided will be sent your mobile ticket/s 8. Replacement cards cost $10. 2022 AFL Ticketing Information | Adelaide Football Club Please refer to the additional information and conditions on the event page of the Gift Voucher you have been given. Mobile Ticket Delivery can be selected via ticketek.co.nz when accessing from either a PC or smart phone, or ordered through the call centre. What do "Unable to obtain the tickets you requested" and "Allocation Exhausted" mean? You are required to present your credit/debit card and photo I.D. How do I add my mobile tickets to the Ticket Wallet? When attending the event, you and each attendee in your group agree to assume all risks associated with COVID-19 or other such communicable diseases. Choose the best delivery option that suits you. Ticketek will use reasonable efforts to notify you of such action. When can I request a refund if I have purchased Refundable tickets? Is there anything special I need to do when I get to the venue to scan my mobile? You will be able to update your credit or debit card details during a purchase transaction by entering new card details and leaving the check box checked to save the newly entered credit or debit card details. I ordered a lanyard with my ticket purchase, when will this arrive? Select your desired area, then select the $0 member ticket. When you purchase your ticket and choose Mobile Ticket as your delivery option, you will be asked to put in your name and your mobile phone number as part of the purchase process. This allows the Friend Spotter feature to link your seat location with your Facebook friends. <> To do this, please check the 'keep me signed in' box when you log in. Lanyards are sent separately from tickets and should arrive at least two weeks before the day of your event. Going to an event with a social club, company, school, family or friends? Staff are amazing under the circumstances," a third said. Yes, it will. How will I know when my content is personalised? From time to time we issue statements using for example our Facebook page warning customers not to buy tickets from unauthorised resellers.

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