We had one of our **************** Representatives reach out, the below follow up was provided. If Tristen needs additional documentation, I will also be happy to send it. The retail declared our previous response as satisfactory, see below. Meet the redesigned A.C.E. Thor Motor Coach, Inc. reserves the right to make changes, substitutions and improvements to its motorhomes without prior notification. My Thor dash radio is also powered by the house battery. drivers window was installed bad. Contact Us. See dealer for details. This is an independent, unofficial site. Thor Motor Coach - YouTube I do not know WHY he has not had access to this correspondence. **** had the capability to immediately repair TODAY with all ************* and staff to resolve issue but **** wants me as a customer to relocated the vehicle 108 miles to another dealer to repair at a lower cost. It is our understanding that ********************************* has been in communication and has notified you we stand behind our previous offer, see below. If you close this complaint,we may need to reopen at a later date based on what Thor Motor Coach does or doesn't do. Thor is saying to just patch it. This price is only valid for 24 hours from. Thor fave me a warranty center but they were unwilling to service my van ************************************* ** said they had thier own customers to service and since I didnt purchase from them to go someplace else. 1 swinging tv screen. Stock Number {stockNumber} {priceLabel} {msrp}. Exterior 32" TV on Swivel Bracket with Bluetooth Sound Bar and Radio; Bluetooth Coach Radio with Exterior Speakers; Cable TV & HDMI Ready; Satellite Mounting Backer in Roof; Wall Cubby with Net and USB Charging Port; Power Charging Center for Electronics Electrical & Plumbing. Checked every fuse I could find. After all the warranty work, we had to winterize the coach for the 2019 season. Thanks for the replies. Use a pen or paper clip. Thor Motorcoach Logo linking to Home Page. Generator in photo not included. If you are still unsure on how to properly operate any appliance or feature addressed by the video recording or documentation, please consult with your local selling dealership or contact Thor Motor Coach, Inc. directly.All content on this webpage is published by Thor Motor Coach, Inc., including but not limited to, all text, documents, photographs, graphics, audio and video is copyrighted by Thor Motor Coach, Inc. All Rights Reserved. If you have difficulty registering an account, logging in or need other account-related assistance, send us a message and well get back to you shortly. Submitting a response indicates a willingness to work with customers to make things right. It's time to pack for your next trip in this Thor Motor Coach Four Winds class C model 26B. We took it into the dealer immediately, and they found another issue with the window, and possible water intrusion. We have endured a long and arduous journey. Please select a year to search for available owners manuals. Immaculate 2019 Thor Motor Coach Quantum KW29 with only 11,883 miles! Radio. I admit, we were naive in thinking that the labor charges could be so little for such a job. Discover the necessary items to make this an unforgettable adventure! Searched for help on the forum and replaced fuse in the rear radio and its working but not getting power to the dash radio any ideas? The SERVICE ENGINE SOON issue as fuel emissions problem was identified on Wednesday, October 12th, and today (November 17th), we are not any closer to resolving the issue and getting the vehicle back in service??? UPDATE FROM ORIGINAL COMPLAINT SUBMITTED TO BBB: Effective on Friday, November 4th, all incoming phone calls to Thor were automaticallybeing routed to **** based on my telephone number caller ID. Note that complaint text that is displayed might not represent all complaints filed with BBB. A representative has been notified and will be with you shortly. You might find those release tools with the manual for the radio. There's a reason why so many choose Thor Motor Coach. Mr. and ***************, the most recent offer from ************************* to cover $1000 of labor was in January of 2022, 19 months after warranty expiration. Begin with this one! Thor Motor Coach | Better Business Bureau Profile On a Challenger pull off the top of the dash over the radio and instrument panel and you will have access to the radio, harness, in line fuse and camera switch box. BOTH of which **** has rejected. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Stock photos may not represent actual unit in stock. In our coach the battery disconnect switch activates a solenoid which switches the battery circuit on and off. We purchased a 2016 ************ 40xte with ****** miles on it. Onan onboard generator. It may not display this or other websites correctly. North America's #1 Motorhome Brand Manufacturer - Thor Motor Coach How can that be so, when this is all from the original claim that was reported to **** when the coach was new and under warranty? Subscribe for the latest news on our motorhomes, the RV lifestyle and more. Step inside and find a 68" jackknife sofa to the right of the entry door. Look in house battery compartment. The process is on going as it's now at a second Thor dealership wherein I'm out a $350 cover ( MN winter, snow and ice covered, torn while removing) to un-earth and obtain information/evidence that should have been obtained at the first visit should this process have not been as convoluted as cashing out ***** stock. Rusty78609 78.3K subscribers Subscribe 337 Share 16K views 1 year ago #rvliving I finally found the problem. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. We bought it new in 2018. 40 gallon fresh water tank. In reviewing my hundreds of emails regarding these issues I was particularly surprised by an email from ********************************* apologizing and stating that the only emails he had been provided were from ***************** in 2020 and the email referencing the $1,000. They gave **** rv support ***********. The issues were filed with **** when the coach was new. Many of our friends with newer coaches report this same issue.I AM REQUESTING THE FAILING COMPONENTS BE RECOVERED OR REPLACED BY *****I am exhausted from pursuing constant repairs on this coach. 2017 Thor Challenger XE Rear and side cameras and radio not working. Manufacturer-provided pictures, specifications and features may be used as needed. Weve compiled a list of hot chocolate recipes that are easy to make and unique for the holidays! UPDATE FROM ******* ***** (Thursday, November 16th, 3:15pm) - AUTHORIZED THOR WARRANTY AND PLACE OF PURCHASE OF THE VEHICLE: ********************** vehicle was taken from *******, ** on Tuesday, November 8th to ******* ***** of ******* in ****, ** on Wednesday, November 9th. After purchasing the RV, and driving down the road 100 miles, we found the roof started bubbling and alligatoring. I bought a brand new Thor Hurricane 35M. The only bid that ******* has accepted is the one of $1,000.00 from *********************. 2019. I was given a few numbers of service centers and I had to contact them. Your actual payments may vary. One of Thor Motor Coach's **************** Representatives reached out to ****************** on Friday afternoon. Anyone know exactly where the fuse may . We have many issues with the flooring, as well as a heating breech that causes the flooring to ****** when the furnace comes on. Exterior 32" TV. We strive to ensure all pricing and information contained in this website is accurate. Needless to say, ******* ***** is very troubled and concern as a dealer on the treatment and conversations (or lack of) to ******************. We will have a representative reach out within ********************************************************************** repairs.Your generator will have to be serviced by Onan/Cummins. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. ALL OF A SUDDEN everything that was approved is no longer valid, considered null and void by Tristen. Above Cab 40" Swivel LED TV, Optional Bedroom 32" LED TV, Optional Exterior 32" LED TV, Ford E-Series or Chevrolet C4500 Dually Chassis (22B, 22E, 23U, 24F & 26B), Ford E-Series Chassis (28Z, 29G, 30D, 31E, 31L & 31W), Slick Fiberglass Exterior with Standard Graphics Package, MEGA-Storage Compartment (22B, 22E, 23U, 28Z, 29G & 30D), Power Patio Awning with Integrated LED Lighting, Framed Windows (22B, 22E, 23U, 24F, 26B, 28Z, 29G & 30D), 8,000-lb. All payments are with approved credit through dealer lending source. All standard features and specifications are subject to change. Brands that do not do that should switch the power to house batteries to avoid killing the chassis battery by playing the radio all day. As we all know in March 2020 the ******19 pandemic hit being considered high risk due to ******19 we stayed home to minimize our exposure. You are sure to enjoy the privacy curtain at night.There is a corner bath featuring a shower, toilet, and vanity with sink, plus overhead medicine cabinet. "I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. Don't go searching for zebras just yet. Wondering if the converter is shot. The only thing I could wish for would be a GENERAL RV Dealership closer to Huntsville, Alabama. Solar panals not bolted properly to roof.Propane sensor faulty. ****** informed me that they would review each item on a case-by-case basis and if they would elect to help resolve the defects in workmanship it would be on a good will gesture. Please contact us to verify info, and to check availability as our inventory changes rapidly. Among the largest motorhomes, featuring the amenities of home for full-time life on the road. Fort Wayne, Indiana, United States. **** identified that this was necessary with my continued harassingtelephone contacts being made to their office. Radio and cameras not working - Thor Forums 2022 Thor Motor Coach Four Winds 31WV Overview | Beckley's RVs. New to RVing? _____ Lt Keefer 2018 Hurricane 29M CHF, Saf-T-Plus, SumoSprings . ever heard of youtube, videos take HUGE SPACE< gotta be rich to host those videos' and they are. Our 2019 ************ Motor Coach seats have started to completely disintegrate. Login to the Owner's Resource Portal to view manuals for older model years. We agree that ************************* acceptance of $1,000.00 was to cover the labor charges we submitted from an independent flooring contractor. Brand: Thor Motor Coach. Why not the flooring costs? There is an additional five amp inline fuse in the radio's hookup circuitry near the radio itself. Speaker Location(s) Interior / Exterior. AMAZON LINK:. It was amazing! ****************** ************ TO REACH OUT TO THOR FOR RESOLUTIONS IS THROUGH A COMPLAINT ON A BBB WEBSITE BECAUSE HIS PHONE NUMBER IS BEING TRACKED AND CAN ONLY GO TO **** AT THOR, REFUSING TO ALLOW ****************** TO TALK TO ANYONE ELSE AND NOW ****'S ACTION MAY BE INCORRECT! 2003 Jazz Toy hauler 5k obo Needs work. *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. We are currently waiting on pictures and an estimate from the service center to determine how to proceed. Your luxury Mercedes Sprinter motorhomes. He moved to a new position. 2022 Thor Motor Coach Challenger 37DS specs and literature guide - RVUSA Thor Motor Coach Fuses and Breakers Reset and Replacement We had the privilege to work with Joe A. the Internet Manager. He made us feel at ease during the whole process. All Advertised Prices Expire daily at Midnight. It is winterized and sitting in my driveway for the winter. ** Day 2 we tried using the microwave again. Thor Motor Coach Overview Website: www.thormotorcoach.com Headquarters: Elkhart, IN Size: 1001 to 5000 Employees Founded: 2010 Type: Company - Public Industry: Transportation Equipment Manufacturing Revenue: $100 to $500 million (USD) Competitors: Unknown In addition, **** and ****** refused to allow me to speak to someone with higher authority or a supervisor. Worked with ******************* until **** when he moved to a new position. You may also call **** at ************ for them to better assist you in finding service. I have looked and checked all connections and fuses I can find. **** had no issues resolving many of the other problems with our coach. New 2023 Thor Motor Coach Outlaw 38KB Motor Home Class A

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