r/Grailed. If you counter or decline an offer, we will notify the Buyer. With over 500,000 members worldwide, Grailed has built a strong community of fashion enthusiasts who are passionate about quality clothing. The pros of Grailed: You may not (and shall not permit any third party to) create, post, store or share any User Content that: Enforcement. Overview. To the extent permitted by applicable law, Grailed may (a) modify, update, suspend, or discontinue any aspect of a payment feature; (b) impose limits on certain features and services; or (c) restrict your access to or use of parts or all of the payment features, in each case at any time and without liability or other obligation to you. If you choose to engage in off-site activities, Grailed makes no representations or warranties of any kind, express or implied, about the reliability, accuracy, suitability, safety, or authenticity of communications or transactions performed off-site or the individuals involved in such transactions. You have to agree to this process to use. Buyers can buy Products from you immediately at the listed price. Reddit and its partners use cookies and similar technologies to provide you with a better experience. so they can investigate the matter and take action against the seller, if necessary. We want our sellers to build their own customer service experience, so we let you be the first point of contact with dissatisfied buyers and choose to issue refunds. Grailed has a consumer rating of 1.43 stars from 61 reviews indicating that most customers are generally dissatisfied with their purchases. It can take up to 10 business days for a refund to appear on your credit card statement. Buyer wants a refund . Product Listings. Thereafter, Grailed may offer Sellers the option to choose which third party payment processor (a "Payment Processor") to accept payments through. PLEASE help !! It comes from the term "grail," which means an article of fashion that is rare and has gone up in monetary value. And, of course, you want to peruse a great selection Click the item you want to dispute and click Continue. Submit the return shipping request form, along with proof of your return within 30 days. Call Us Today! Off-Site Activity. Our AI-powered app enables you to file a claim without talking to customer service representatives or wasting time on various websites. :/, Does the buyer have any grounds to request a refund solely because they do not want the item? All provisions of these Terms of Service which by their nature should survive termination shall survive termination, including, without limitation, licenses of User Content, ownership provisions, warranty disclaimers, indemnity, and limitations of liability. I just returned an item to a seller, how do I get a refund - Grailed You also agree that the Grailed Parties will have control of the defense or settlement, at Grailed's sole option, of any Claims. Thereafter, if a Buyer is unable to get resolution from the applicable Seller and PayPal (if applicable), Grailed may offer a buyer protection program for eligible purchases, to ensure that Buyers get their money back ("Purchase Protection"). If the tracking information provided by the seller shows that your purchase was delivered as addressed, the seller is not obligated to refund your purchase. Once the item has been re-authenticated, it will be returned to you and the buyer's refund will be processed.". To request a refund, please contact us at [emailprotected] Please note that we do not accept returns or exchanges on items that have been worn, altered, or damaged. If Seller is unable to timely refund the Buyer, Grailed may refund the Buyer on the Seller's behalf in which event Sellers' accounts located in jurisdictions that allow automatic debits will be automatically debited by Grailed for the refund amount. Misc. When you are filing a PayPal claim, you will need to have some documentation to back up your case. and boasts a clientele peppered with some A-list names, including Kanye West and A$AP Rocky. Grailed will determine in its sole discretion whether to refund a purchase under the Purchase Protection after an investigation. Every consumer should be protected from mistreatment such as unfair billing practices. Seller Protection. When returning an item, the buyer will send it back to the authenticators who will check that the item is still in the same condition and has all relevant accessories. If Seller is not eligible for automatic debits, Seller is required to promptly repay Grailed for this amount and a debt will be created for the amount that Seller owes us for the refund. Use our Services for any illegal or unauthorized purpose, or engage in, encourage, or promote any activity that violates these Terms. If you live in California or countries outside of the U.S., different terms may apply to you. Sellers may be able to discount a single Product Listing or multiple Product Listings at once. Since we are not the payment processors, we cannot provide payment support to you or guarantee payment features. Grailed reserves the right to discontinue providing Grailed Labels to any or all users at any time and for any reason. Grailed may sometimes furnish an alphanumeric code that can be used for promotions or discounts for purchases through the Services. Binding offers are all other offers. Still, there is a way to get your money back if youre dissatisfied with your purchase or if you didnt receive the item at all. If you are a consumer who resides in California, you hereby waive your rights under California Civil Code 1542, which provides: "A general release does not extend to claims which the creditor does not know or suspect to exist in his or her favor at the time of executing the release, which if known by him or her must have materially affected his or her settlement with the debtor.". link to Why Is Printify Shipping So Expensive? 1. You can only use, This is a heads up that these Terms have a provision where you agree to resolve all disputes with, Unfortunately, we cannot control all user conduct on a marketplace like. Finally, you can contact the seller directly and ask any questions you may have. The arbitrator may conduct only an individual arbitration and may not consolidate more than one individual's claims, preside over any type of class or representative proceeding, or preside over any proceeding involving more than one individual. If the seller doesnt resolve your problem, you can escalate the dispute to a claim. The Purchase Protection is only applicable to Buyer transactions through the Services, through a Buyer PayPal account (PayPal guest checkout is not eligible for the Purchase Protection), or Grailed Payments. The buyer received it and started a PayPal case. Enter the amount you want to refund. The e-commerce platform specializes in offering high-end second-hand clothing exclusively for men. Grailed may grant certain Sellers the ability to choose to offer promotions specifically for their own shops and/or Product Listings through Seller-generated discounts on the listing price(s) by a percentage or an amount. Requesting compensation for poor service feels equally tiring. 512(c)(3) as well as the Grailed DMCA Copyright Policy for the requirements of a proper notification. However, Grailed is not obligated to provide any maintenance, technical support, or other support for the payment features. Tell them they can sell it on if they no longer want it. When a Seller accepts an offer for the purchase of a Product, the Buyer is obligated to pay for that Product. I sold an item on grailed for 231 usd (buyers offer). Or you can add the address when creating a listing. Hello, i sold vintage tee for some $$$, but buyer changed his mind and wants me to do a refund for him. In addition, Grailed takes measures to protect its users, such as verifying the authenticity of all items listed for sale and offering buyer protection. BrookLinen. Terms of Service | Grailed Privacy Policy. You and Grailed agree that for any arbitration you initiate, you will pay the filing fee (up to a maximum of $250 if you are a consumer), and Grailed will pay the remaining JAMS fees and costs. grailed buyer wants refund - nubblesitesolutions.com If a Seller does not initiate shipment within seven (7) calendar days, the transaction will be automatically canceled, and the Buyer will be refunded for the applicable Product. if youre dissatisfied with your purchase or if you didnt receive the item at all. For more information, please see our The buyer disputed the payment on PayPal claiming the product was not as it was described and I responded to him with "I'm very sorry that it didn't work out for you but I do not accept returns. In the event you are accessing the Services via an application on a device provided by Apple, Inc. ("Apple") or an application obtained through the Apple App Store (in either case, an "Application"), the following shall apply: (a) you acknowledge that these Terms are between you and Grailed only, and not with Apple, and that Apple is not responsible for the Application or its content; (b) you will only use the Application in connection with an Apple device that you own or control; (c) you acknowledge and agree that Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the Application; (d) in the event of any failure of the Application to conform to any applicable warranty, including those implied by law, you may notify Apple of such failure; (e) upon notification, Apple's sole warranty obligation to you will be to refund to you the purchase price, if any, of the Application; and (f) you agree that Apple and Apple's subsidiaries are third party beneficiaries of these Terms, and that upon your acceptance of these terms, Apple will have the right to enforce these Terms against you as the third party beneficiary hereof. Sellers choose the price and description of their products. And the first thing you need to know about offers on this marketplace is that there are two kinds of offers- binding and non-binding offers. You may report the issue through the Services or by emailing help@grailed.com within ninety (90) days from the day of purchase. Can I Get A Refund On Grailed? - ProEarners Shouldnt need anymore info than that. Is he in the right to request a refund here? Dawkins is also the head writer and cofounder of theproearners.com. https://www.grailed.com/listings/36988517-fucking-awesome-x-streetwear-fa-embroidery-beanie-black-new. I dont really wanna refund cause i need the $ but what should i do here. Where to Sell Secondhand Clothing: A Guide - The Cut Offer and Acceptance. At the time, Gupta said, the community fawned over duck chinos, jeans by Pure Blue Japan, and Self Edge was the holy grail of stores. All transactions conducted through Grailed are eligible for PayPal Buyer and Seller Protection. There is no one-size-fits-all answer to this question, as everyones level of trust may vary. You should file a Missing Mail claim with your local postal service, or contact your local law enforcement to file a report of Stolen Property. Conversation update: https://i.imgur.com/w2OvhQD.png, If you have the order confirmation send it his way for his own peace of mind but in my view the buyer has no grounds for a refund here. Cookie Notice The company was founded in 2005, and its Why Is Printify Shipping So Expensive autolavaggio in vendita settimo torinese. Buyer wants refund for not properly reading listing : r/Grailed Overall, we believe that Grailed is a trustworthy platform for those looking to buy or sell designer fashion items.

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