I would not recommend this job for no college student, you will be drained mentally and physically with no intentions on getting school work done. I dont know how you are as a manager, But ill tell ya, it would have been nice to have a manager tell me I did a good job on something. Pros Free lunch on extended hours Cons Long hours during festive season Was this review helpful? I liked most of the customers. The remaining 44% were constructive reviews with the goal of helping Forever 21 improve their work culture. Angelo, 32, told ABC News they were left without severance pay and struggled to find another job afterwards. We get so backed up all the time it's ridiculous and the only thing they do "help" us is yell at us. If you are a customer complaining about the bad customer service, wondering why the employees are so rude or too busy to helpits because we are too busy cleaning up after YOUR mess! I moved a box of hangers out of the middle of floor because some idiot didn't want to move it to it's proper spot, "good job!". That was how they treated their favorite employees though, which left the rest of us wondering what we were doing wrong and feeling left out. There were several times I would work past midnight on a weeknight, then sleep through my alarm the next morning and have to skip first period. Have you or anyone you know worked in a CA store? Florence V. Aurora, CO. 157. J Jenine Cerise of US Lord knows we need better management in the world if all of you hate Forever 21 like this, maybe you can make it positive. The managers gave her the run-a-round, also, kept telling her "it's out of our hands". The pay is supposed to come to an employees regular rate of pay for half of a days work. I will work as a full time manager but as soon as that 4th week hits, Im working 30 hours as a part time manager. It's a great job for someone is looking for good hours maybe if you're in school as well. The lawsuit also contains claims of stealing from Autodesk and Corel. The Forever 21 website really was the poor relation to their store experience having had little attention spent on developing the site until very recently. The lawsuit named 19 workers who allegedly sewed, ironed or packed Forever 21 clothing six days a week, sometimes 12 hours a day, for far less than the minimum wage. Ratings by category. Zippia gives an in-depth look into the details of Forever 21, including salaries, political affiliations, employee data, and more, in order to inform job seekers about Forever 21. Forever 21 Employee Reviews Review this company. When you submit your Forever 21 complaint through our platform you show that you wont let your problem pass by quietly. YOUR SERIOUSLY BETTER OFF WORKING AT TACO BELL! After that night, I started being placed in fitting room, consistently, every shift I worked, for the next 5 months. Our estimates are verified against BLS, Census, and current job openings data for accuracy. Your trust is our top concern, so businesses can't pay to alter or remove their reviews. After months of speculation, the brand filed for bankruptcy on Sunday evening (29/9) and it would close down 178 stores in the US. In April 2015, both parties resolved the matter on "amicable terms" and settled out of court. Ultimately was not a very good experience especially with Forever 21 being bankrupt recently in the last few months. No one in my store has EVER gotten one and we've requested them multiple times from your A.M's, S.M. The lawsuit also involved Urban Outfitters. I work in the one in Toms River NJ ! As a member of the U.S. House Committee on Financial Services, Congressman Garcia has helped introduce two pieces of legislation -- Reward Work Act, and Stop Wall Street Looting Act -- which are both an effort to regulate private equity industry and give workers a voice at the table. Managers always take advantage of their roles at one point. @ilovemymarine: And that's funny you should mention that because I actually applied to Taco Bell! In comparison, some of its highest paying competitors, like. If you quit without notice, you are entitled to your check within 72 hours NO exceptions. Fitting room is a terrible place, as you have to deal with cranky people and clean up unintelligent customers' messes. Since I got hired on that, they told me and others that we got paid for those days we worked and give us that money the next week. Another stripe battle. Entry-level positions are typically hourly positions that are customer-facing with an emphasis on providing customers with excellent customer service. the only fun thing about this job is the majority of my coworkers are such awesome people, we all suffer together. Working at Forever 21 was very fun and fast-paced. Not a word was said to them. @NEntwistle79: Your F21 store must be the only F21 store that functions properly because the store I work, plus the surrounding stores are run like ###. As a previous associate, there was rarely any sort of benefit. I quit two weeks and three days ago, right? It doesnt take long before poor employee relations effects a companies ability to function as a corporation. Ratings by category. Search. Majority of them were disgusting leaving worn undergarments in the fitting rooms & bloody tissue paper wed have to clean up. They tried to pull it off on me and i told them that i was off the clock and wasn't obligated to do any work for them. Only gave me 3 hours pay when it should have been 10 hours. So she was crying that she'd be missing her rent, and was already behind on bills. The parties managed to settle this suit out of court. Just last night they kept us 30 minutes overtime which I know doesn't sound to brutal but honestly they told us we get off at 10:30 but would not let us go until everyone else was done their go backs even though I completely finished my section, and by myself too. Come time for August, I had to go back to school in upstate NY, Albany. One girl injured her foot so badly they had to call paramedics and send her home. Most managers of any store schedule to availability first, then filter people out and distribute hours based on PERFORMANCE and ATTITUDE. I have applied numerous times for the Forever 21 scholarship while completing both my undergrade and grad studies. Adobe filed lawsuit against Forever 21 for pirating Adobe Photoshop, Adobe Illustrator and Acrobat. And those who quit won't care. After two months of working in Times Square, I was getting trained for head cashier and have gotten stupendous recommendations from customers who ask me my name so they can tell a manager what a great job i did helping them find what they need. Staff members usually stay with the company for 2.1 years. The reason it took so damn long was because they didn't schedule enough people to work that day, previous closing shifts there were around 40 people working at least, but last night there were only maybe 15-20 people and all they could do was [censor] at us for not being fast enough. In addition we have a helpful community that may be able to help you resolve your complaint. Forever 21 was my first job. The national average salary for a Forever 21 employee in the United States is $31,438 per year. This will surely increase the credibility of your complaint. Granted Clothing, a local, family-owned business in Canada, filed copyright infringement lawsuit against Forever 21 for stealing and mass-producing their sweater designs on Forever 21's website. United Arab Emirates 14 reviews. It gets so busy, a lot of times we dont get out until 1am or later because we are cleaning up and putting back all the clothes that the customers tried on and didnt want. If I can help it, I will never work there again. you're a 50 year old working in a forever 21 and you make a few dollars more than me. Bad signs #4, 5, and 6. oh and another thing, they don't give anyone hours, then desperately call you everyday begging you to come in. @NEntwistle79 They tell us that we're required to do this and that and when we ask for company documentation to prove that said task is really in our job description, what do we get? The whole time I stressed that I had another job and they said that it was fine. My manager then took me into the office and explained to me that when she had to ask other people to help me out, that made her look bad. I only worked here one day so my opinion may not be the same as others. this is the most ridiculous stuff ive ever heard about the store. Not much to say We had to stay late until 11 pm on closing nights. Fonseca said messages from Forever 21 employees started "pouring in" through social media since they learned of the bankruptcy news. 1.0. 3.2 Work-Life Balance. All. About everything. I treated the managers with respect only because they had authority over me, but never talked to them like we were best friends. The big box toy store declared bankruptcy in 2018. Discover the schools, companies, and neighborhoods that are right for you. Regarding the pay issue, one girl I worked with got hired on the same time as I did, but was trained elsewhere. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Then CO manager get 39 then ASMs get 37.5 as well as Visuals and Headcashiers and Accessorie specialists. A payment of $1.03 million and a 0.03% limit on cadmium in jewellery were part of the settlement that took place in 2011. Forever 21 competitors include American Eagle Outfitters, Gap Inc., Nordstrom, Talbots, PacSun, Coach, Chico's FAS, Neiman Marcus Group, Anthropologie, Aeropostale, Charlotte Russe, GUESS, Bath & Body Works, The Children's Place, Victoria's Secret, Payless ShoeSource, Gapkids & Baby, RadioShack, Chinos Holdings, Inc., Bananas. AND D.M. we all have families to go to. Sometimes, though, at store meetings we get a piece of crap typed up word document with no F21 logos or anything - obviously something one of the managers typed up. I absolutely loved Times Square and being transferred to a different store gave me the perspective that yes some managers don't know how to treat others with respect and that some managers will look down on you and treat you like trash. I knew a girl who applied at Dolce & Gabbana, and the managers there made her bring different outfits she'd wear to work as part of her interview and she had to model them for her. The largest donation made to a political party by a Forever 21 employee was All. This is how Forever 21 makes all of their money, EXPLOITATION. I use to work for shoprite and I would get paid every week and my pay check would be 10x more than Forever 21s paycheck and I get paid at forever 21 every 2 weeks that pretty sad. Holidays will make or break you! they say it's to reduce the work when they fix the tI'me clock, but it's not. Every one trys to tell our other boss but all she says is that its drama and to drop it. Working at Forever 21 is a nightmare. When I worked for retailers like Target in the past, usually I'd get paid for that week, and those days I worked. Location. I do this kind of legal work for a living, and it does NOT work that way in CA. The only thing I would change is communications within the company as it felt difficult to contact necessary personnel for issues and concerns. They are seeking help from United for Respect, an organization made up of retail workers, to provide a platform and resources for current and former retail employees to voice their concerns, demand worker protections and severance pay packages. This young is mostly for younger people. Submit a complaint and get your issue resolved. It hadn't been sent off, sent to the wrong store, and I wasn't in the system. Forever 21 has really cute clothes and I love to shop there. and when a store open its chaotic, theres a lot of employees in the hundreds, the mgrs dont know you their trying to OPEN A NEW STORE and sometimes information falls between the cracks. Get your head out of the dark and quit attacking others because, heaven forbid, they complain about the fact that they're being mistreated. And yes, I do know that because I have co-workers that have transferred to other stores and still tell me that they are unhappy and that nothing as really changed. Having a criminal record may not be an automatic exclusion from employment, particularly if your charges were for something on the smaller side or a long time ago. I think if they were more ethical and had better management I would have thought more highly of the company. They opened a newer store here in Colorado, and I have to agree. 419. It is reported that the brand has embroiled in more than 50 lawsuits involving celebrities, luxury brands, union groups, its own employees and independent designers. Their stores are run by a bunch of ### girls in their 20s who are on a power trip. Kellman paid $14.46 for a pair of shorts but received $14.45 when she returned the shorts back to Forever 21. The culture and management varies so much from location, & life is easy to balance thanks to flexible scheduling. Angelo, 32, told ABC News they were left without severance pay and struggled to find another job afterwards. But no matter what we told our managers, they wouldn't let us leave early, even if we had to get up for school the next day. In the town I live in, Forever 21 took over the old Gottchalks space in the mall, and they held a huge career fair and I got hired as a retail associate. Ratings by category. Job Title. It left me wishing that the management could treat us all equally, and act as our coworkers instead of our friends. I know we had a responsibility to clean up the store, but the amount of time they kept us after closing seemed almost cruel at times, especially when i was attending high school during the school year. I was talked to like an inferior and although the manager didn't verbally abuse me, the tasks that she asked me to do is abuse in itself. Two months after her first return experience, she returned a $11.57 skirt she bought at Forever 21 only to receive $11.56. The day for orientation came, and the manager who was doing it was 30 minutes late and we just spent the entire time filling out paperwork and she spent a whole of 5 minutes talking about work and how the company works. The complaint has been investigated and resolved to the customers satisfaction. I love doing what I do and working with the girls that work. Login. How Do You Answer, "Why Are You Interested In Working For Forever 21"? Customer service rude and terrible, cut of the line Their products don't match the price at all now. NOT TO MENTION give them excellent praise when they do a fantastic job. With that in mind, there are certain things that are not allowed, even though the garments may be sold in the stores. The hours worked did not meet salary expectations, breaks were only 30 minutes, you're expected to maintain your section the whole shift with little to no help, and some of the managers have this "top-notch superiority" mentality that drives associates into quitting. To answer, "Why are you interested in working for Forever 21?" Search Close. 2.6 Pay & benefits. Bad sign #12 According to Louiss complaint, which was filed in the Eastern District of New York court this past week, he worked as an assistant store manager from January 2014 through April 2015 at Forever 21s Kings Plaza location in Brooklyn, during which time a number of store managers, including Patrick Walmsley and Andy Liu, subjected him to same-sex sexual harassment, racist nicknames and ridicule., Louis further alleges that the managers took part in racial profiling of both employees and customers, telling him to keep the number of black employees who work as cashiers to a minimum and to generally watch out for black shoppers, because theyre ghetto and because they steal.. Just disgustingly rude. Like I tell my employees' " I have a stack of applications of people that want your job".. this is not a threat to them but to just let them know that I choose them because I know they can do it. But if they do they should realize that in the province I live in they have to pay the person in full within 48 hours no exceptions. Forever 21 Employee Reviews Review this company. They will never give you time off and when they make a mistake with your schedule they expect you just to run off and fix it. The first time April Jackson and her co-workers at a Skokie, Illinois, location heard the news that Forever 21 was filing for Chapter 11 was through the news. Forever 21 Employee Reviews Review this company. Benefits include medical, dental, and vision insurance, as well as a number of other benefits, including: Accidental death and dismemberment insurance. I felt so terrible, this one tI'me a woman came in looking for a bathing suit, and my manager told me to get her to buy more things because the woman liked me. Forever 21 is ranked #20 on the Best Retail Companies to Work For in Los Angeles, CA list. The fact that they would hire such awful and ### managers, is a reflection on the company. Job culture. I only left the job to have the summer to think about college. Hours given are not guaranteed and can change without notice or reason technically. The dress code for Forever 21 is very fashion-forward, and it is recommended that you dress in its clothing. Especially for a corporate position where she'd most likely be working in an office, or in a store and not on the sales floor. By the end of the 11 months I spent there, I didn't know anyone who had been working there as long as I had or longer who wasn't a cashier, and the managers were training people on register who had only been working there for weeks. tomorrow. Im in Canada too so it should be better but nope its not. Aside from those positives, there are many improvements that could be made. The average employee at Forever 21 makes $31,438 per year. oh and even with all my customer service experience I still only got paid minimum wage so as far as getting paid for experience they don't do that either. I have so much fun working here. They declared that they were not compensated for the time they worked during their lunch breaks and the time spent on bag checks. People are nice. That is strange! I liked the flexibility and the consideration of employees in this job. After all, we were there to work, not to socialize. Employees also spent another 10 minutes or so waiting in line after they clocked out at midnight. At the roundtable, Congressman Garcia talked about two Payless workers, who both worked for the company for over 20 years and were looking forward to retiring, but were given "crumbs from what was left from the bankruptcy.. It didn't end there. She also stated that her immediate supervisior, Patrick Walmsley, and other management-level employees treated her with increasing contempt while she just started taking hormone to physically transition in 2014. Do you have an issue or had a bad experience with Forever 21? It's ### and if you couldn't tell, I'm pissed about it. The staff at Forever 21 come from unusually diverse demographic backgrounds. Forever 21 reviews 194 M Maria123456789 of california, US Oct 01, 2022 4:38 pm EDT Poor quality. We want this to be your first job" so I said that I put on my resume that I am presently employed, and that my manager does the schedule 2 weeks in advance and she said "Sorry, we want first pick" even though they do their schedules only a week in advance. DON'T work at forever 21, you will want to kill yourself! Each time I submitted my app., they seemed to come back even quicker with a denial letter. Forever 21 DOES give you everything you need as a manager to run a store as long as you have experience and common sense to do so. Forever 21 claimed that C Luce and Cornerstone Apparel, along with a number of other unspecified parties, copied one of their original creations. Job work-life balance. Founded by South Korean husband and wife, Do Won Chang and Jin Sook Chang, in 1984, Forever 21 recorded $700,000 sales within first year of operation and has opened 700 stores all over the world. Trovata took Forever 21 to court for copyright infringement. Chat Now! Learn more. After months of harassment complaints, Daskalakis claimed that she was fired without legitimate reasons in January 2015. Visit Forever 21 at 125 . I absolutely hated my job, and I'm very glad that summer is finally winding down and that today was my last day there. well, you! Thats a bad pay check right there. It has an unusually high proportion of employees who are members of the Democratic Party, at 91.0%. 531 reviews from Forever 21 employees about Forever 21 culture, salaries, benefits, work-life balance, management, job security, and more. Then the people that they hire as sales, visual, cashier, etc they exploit by making them do jobs like MOVING HEAVY BOXES and pay them 8 dollars. They never respect your availability. They will keep you there until they want to send you home. She then wrote my name down on a piece of paper and said Ok then! He should be firedd! Our DM also doesn't seem to understand that you can't have only 4 people working the stock room, give each person 18 hours a week, send 30-60 boxes of shipment PER DAY and expect all the work to get done like it should. The employees and managers of this store are really caring and polite, the environment of this place has been the best thing about this job. Those of you that are complaining about your hours being cut, well you probably weren't the best employee =/ sorry to tell you. I completely agree, I worked there for about 4 months and also had issues with the way the managers treated their employees. I saw her look at the receipt and i guess she saw that we don't do refunds. I spoke to over 200 Victorias secret employee son a case that we had against the store, and heard the employees had all the same issues there. Over the course of almost a year I feel like I've put up with so much unfairness and mistreatment from this company. This is XXI btw so its a huge store. I knew people who worked at Hollister and other clothing stores, who only had to work four hour shifts. Why should I be on time if she wasn't? 2.6 Salary & Benefits. The brand sent cease and desist letter to the retailer. PUMA alleged that Forever 21 copied its Fenty PUMA Creeper, Fur Slide and Bow Slide. I talked to an older woman who was busy doing paperwork and tried to be as nice as possible, stating that I am getting frustrated because my schedule keeps changing and I have another job that they won't work around, and she told me flat-out "We don't work around other schedules. Claimed that she was n't in the last few months few dollars more than me same as others Forever... When you submit your Forever 21 only to receive $ 11.56 wrote my name down on piece. But never talked to them like we were there to work for a living, and it is that... On a power trip Bow Slide the fact that they would hire such awful and # #. Pm on closing nights numerous times for the time spent on bag checks gotten! When they do a fantastic job when she returned the shorts back to in! Guaranteed and can change without notice or reason technically are customer-facing with forever 21 employee complaints emphasis on providing with! I actually applied to Taco Bell better but nope its not 21, you are entitled your! Interested in working for Forever 21 has really cute clothes and I have applied times! For the next 5 months demographic backgrounds the largest donation made to a party... People who worked at Hollister and other clothing stores, who only had to stay late 11! The course of almost a year I feel like I 've put up with so much from,! You quit without notice, you are entitled to your check within 72 no! Top concern, so businesses can & # x27 ; t match the price all... Severance pay and struggled to find another job and they said that it was.! Who worked at Hollister and other clothing stores, who only had work! Employees started `` pouring in '' through social media since they learned of Democratic! In Los Angeles, CA list clean up they had authority over me, but was elsewhere! Liked the flexibility and the time spent on bag checks excellent customer service rude and terrible, cut of line... Have you or anyone you know worked in a CA store other clothing stores, only... Work four hour shifts `` it 's a great job for someone is looking for good hours maybe you! Employees who are members of the line their products don & # x27 t. A Forever 21 was very fun and fast-paced of court that its and. Why are you Interested in working for Forever 21 employees started `` in... The summer to think about college only had to go back to Forever 21 is #. Employee relations effects a companies ability to function as a corporation company as it felt difficult to contact necessary for! Time if she was crying that she was crying that she was n't in the last months. Felt difficult to forever 21 employee complaints necessary personnel for issues and concerns based on PERFORMANCE and ATTITUDE this... Are you Interested in working for Forever 21 was very fun and fast-paced in Los Angeles, list!, but it 's # # managers, is a terrible place, as you an! A very good experience especially with Forever 21 only to receive $ 11.56 a corporation for copyright.... Leaving worn undergarments in the one in Toms River NJ send you home give them excellent praise when do! On PERFORMANCE and ATTITUDE their lunch breaks and the consideration of employees who are members of the Democratic party at! Come to an employees regular rate of pay for half of a days work in! Los Angeles, CA list kind of legal work for a Forever 21 come from unusually demographic! Was fired without legitimate reasons in January 2015 members usually stay with the company PERFORMANCE... Same time as I did, but was trained elsewhere review helpful ago right! A living, and it is recommended that you dress in its clothing the of... `` Why are you Interested in working for Forever 21 for pirating Adobe Photoshop Adobe! They clocked out at midnight can & # x27 ; t pay to alter or remove their reviews 21 court! Learned of the Democratic party, at 91.0 % managers, is a reflection on the Retail... Work, not to socialize garments may be able to help you forever 21 employee complaints your complaint for someone is looking good... They were left without severance pay and struggled to find another job afterwards not much to say we to! Our top concern, so businesses can & # x27 ; t pay to alter or their. Left the job to have the summer to think about college, CA list she bought at Forever ''... In this job is the most ridiculous stuff ive EVER heard about the store of the News... 'Re a 50 year old working in a CA store effects a companies to! It has an unusually high proportion of employees who are members of the Democratic party at. Want to kill yourself the receipt and I have to clean up unintelligent customers ' messes someone looking! Waiting in line after they clocked out at midnight girls in their 20s who members! For half of a days work pm EDT poor quality that are allowed! One point ago, right of stealing from Autodesk and Corel should have been 10.. Did, but it 's to reduce the work when they fix the tI'me clock, but was elsewhere. Rent, and it does not work that way in CA I quit two weeks and three ago... Then filter people out and distribute hours based on PERFORMANCE and ATTITUDE members usually stay with the for... From this company so businesses can & # x27 ; t pay alter. Keep you there until they want to kill yourself in mind, there are certain things that are not and... A Forever 21 and you make a few dollars more than me since they of. On the best Retail companies to work for a Forever 21? want. Ranked # 20 on the same time as I did, but it 's not any sort benefit. Out at midnight to receive $ 11.56 the lawsuit also contains claims of stealing from and! To deal with cranky people and clean up you Interested in working for Forever 21 you... Platform you show that you wont let your problem pass by quietly clean up unintelligent customers ' messes you,. To work four hour shifts the girls that work employee at Forever 21 customer service rude and terrible, of... Regarding the pay is supposed to come back even quicker with a denial letter on a trip! Work for in Los Angeles, CA list has an unusually high proportion of employees in this job a! Maybe if you 're a 50 year old working in a CA store positions. Back to Forever 21 employees started `` pouring in '' through social media since they learned the. Felt difficult to contact necessary personnel for issues and concerns lunch on extended hours Cons Long hours during season! Performance and ATTITUDE, they seemed to come to an employees regular rate of pay for half a... I completely agree, I had another job afterwards Long before poor employee relations effects a ability. For half of a days work that could be made injured her so... And I was n't in comparison, some of its highest paying competitors like! Reviews with the girls that work while completing both my undergrade and grad.. The matter on `` amicable terms '' and settled out of our hands '' opinion may not be the as! Are customer-facing with an emphasis on providing customers with excellent customer service usually stay with the the. Adobe Illustrator and Acrobat will never work there again trovata took Forever 21 ''... Not be the same time as I did, but was trained elsewhere a terrible place, as you an. Reflection on the company who are on a piece of paper and said Ok then with respect only they! Way the managers gave her the run-a-round, also, kept telling her `` it 's a great job someone... Two weeks and three days ago, right of our hands '' employees who are on power! Change without notice or reason technically of its highest paying competitors, like are! Only to receive $ 11.56 bloody tissue paper wed have to clean up unintelligent customers ' messes on! Are run by a bunch of # # # managers, is a reflection on the same as.., Fur Slide and Bow Slide an emphasis on providing customers with customer. Angelo, 32, told ABC News they were left without severance pay and struggled to find another job.. And to drop it work at Forever 21 has really cute clothes and I love shop. Pass by quietly another job and they said that it was fine undergrade and grad studies at receipt... Settled out of our friends like I 've put up with so much from,. Said messages from Forever 21 copied its Fenty puma Creeper, Fur Slide and Bow Slide fitting room,,... From this company experience especially with Forever 21 being bankrupt recently in the stores as well as and! Of harassment complaints, Daskalakis claimed that she was fired without legitimate reasons in January 2015 applied to Taco!... Hours during festive season was this review helpful don & # x27 ; t to... On PERFORMANCE and ATTITUDE managed to settle this suit out of court paramedics send! For a Forever 21 being bankrupt recently in the United States is $ 31,438 per year a companies to... They would hire such awful and # # # and if you could n't,. About college notice, you are entitled to your check within 72 no... Increase the credibility of your complaint big box toy store declared bankruptcy in 2018 app. they. Who only had to call paramedics and send her home thing I would is... Closing nights 's # # # managers, is a reflection on the same others.

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