Here's what happened to us: We had a spot on the light blue grey leather of our recliner. Regardless of the protector type, keep the products ease of application, fabric compatibility, coverage, and environmental impact in mind when shopping. Lazy-boy should be ashamed to even offer this companies warranty protection plan. Yes! Just bought a lazyboy couch have lazyboy chair. By Jasmine Harding | Updated May 10, 2022 12:22 PM. Fabric and Leather Care Care & Cleaning of Upholstery To prevent soiling in general, frequent vacuuming or light brushing with a nonmetallic, stiff bristle brush to remove dust and grime is recommended. Anyone can write a Trustpilot review. Fabric protectors create a water-repellent and stain-resistant barrier against spills, stains, odors, and sun fading. What is the La-Z-Boy comprehensive service protection plan? For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Any fault on this part can come from the plug or a disconnect in the internal cables. $99.99 delivery Mar 6 - 10. Normally the protection plan is priced at a percentage of the actual set you're purchasing, say 3-5%. Rest easy with chic chairs that double astwin sleepers. I will tell all my friends and family if this awful service and quality of products as well. After researching various retail stores, I discovered that La-Z-Boy prices may range between $629 to $3,689. With one of the strongest brands in the market, the service department is your one-stop-shop for any La-Z-Boy parts you may require. La-Z-Boy is a classic American furniture brand with a goal for their customers to 'live life comfortably'. Made with innovative technology surrounding each fibre, iClean fabrics repel spills, creating a barrier that protects your upholstery before turning into permanent stains. Worse than 1 star! Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Copyright 2023 Acton Media Inc. All rights reserved. This review was chosen algorithmically as the most valued customer feedback. Please note that this thread is from May, and was brought out of mothballs by a spammer. Of course, they are always willing to charge again to replace the parts but in the years I have been buying the chairs they have done nothing to prevent the problems from recurring. They then didn't respond to that email for 2 more weeks. It's a recliner. Great customer service starts at the top. It was defective. Meanwhile, they are delivering pieces to my house with no call? The products hydrophobic technology prevents spills from soaking deep into car seats and carpets. This service usually involves chemically treating the fabric to resist stains and wear. After five years have passed and your furniture is problem-free, you get rewarded. The stuff works. Last April we experienced a small tear in one of our chairs and a stain in the leather of the other. How about making good for merchandise that is not worth $3000.00. Stay away from this formerly reputable brand. Dream bigger. They dont return calls. For that reason, expect a wide range of pricing. To reduce wear and tear, consider this interior protector product from Chemical Guys, which is both a stain repellent and UV protector. So you can not only feel good about your furniture, you can feel good about where its made. La-Z-Boy - poor quality/ mechanisims break, La-Z-Boy - don't stand behind warranties lazy on customer service and quality, La-Z-Boy - furniture care protection plan. Called the store and they picked up the furniture and treated it and returned it. The most accurate reflection is that I feel like growing up in the 80s-90s the chairs were better build and more durable. 16 months we noticed the material was wearing away and cracking. Book an appointment with our Design Consultants Today! Could not find higher support to see if that would stop movement. The manage at the Naples La-Z-Boy store totally dropped the ball and didn't do anything to help us get the service company to show up and clean the stain. What does the furniture protection plan cover? Therefore, there is a clear advantage to the La-Z-Boy Ottawa & Kingston plan in that full value can be replaced through the programs life. Purchased La Z Boy couch in 2015 along with $119 Guardian Protection Plan. The long and short of it is that they gave me the runaround over the course of 6 weeks and numerous emails and phone calls on my part and a big lack of responses on their part -- not returning phone calls or emails and most importantly not resolving the situation. I too had purchased a sectional from in 2005, with the understanding of Lifetime guarantee from Lazyboy for structure and replacement of mechanisms. Mechanism failure: mechanism failure comes from the lever, internal racket, and electrical cables within the chair. Keep leather furniture at least 12" away from radiators and other heat sources. 1. rub, thestain. Customer service took long time to respond and come out. La-Z-Boy Comprehensive Service Protection Plan. La-Z-Boy Incorporated. You should get it. Buyer beware. iClean is a high-performance fabric that incorporates. Stain protection usually extends the warranty on fabric for 5 years. Lightly clean the area with neutral soap and water Most companies will not warranty fabric for more then one year. It had nails sticking out of the legs where . We moved and several months later we needed a repair on one of the chairs. Get 25% Off Select Items. La-Z-Boy Ottawa/Kingstons service agreement is a five-year plan valid from the date of furniture delivery. Have needed service on both. This nice-price pick comes as an easy-to-apply aerosol spray that wont change the look or feel of treated fabrics. At the sale price on these items the total cost before sales tax will be 2 * $1179 plus $899 which is $3257. You dont have to bring your recliner or chair to us; well come to you. covers should not be removed and drycleaned. The Redding store was recently purchased by a new owner who also owns all the La-Z-Boy stores from the bay area to southern Oregon. While I cant complain about the quality of their furniture, I do feel completely cheated by their added warranty/service plan. By reading product reviews, you can check to confirm that the sprayers dont tend to stick or become easily clogged. Whether you decide to purchase the plan or not, you now have all the information needed to make an informed decision. Avoid excessive rubbing with a cloth. You also know that La-Z-Boy Ottawa Kingston wants to serve you as best we can because we genuinely want you to be happy. What is La-Z-Boy renew fabric? Stretch out and lean back, these sectionalsalso recline. Define an entryway or accent any room with a stylish bench. Not all protectors are safe for all fabric types, so its best to read the product label and conduct a patch test before spraying down a surface. Designed to work overtime, these stylesmean business. Overall: 8.3 /10. 252-447-3648. Create a restful retreat with a bed designedfor comfort. I recently did 2 years as a furniture tech mostly working on La-Z-Boy but also Ashley and Macy's and a few other retailers. Double recliners and recliners with special features cost more. Yes, but the fabric protector may need to be reapplied after laundering. intense heat will help prevent the leather from drying and possiblycracking. covers should not be removed andlaundered. Pile fabrics may require From dirty shoes to day-to-day spills, carpets and rugs fall victim to a range of household messes. The problem with these warranties is that the fabric (our leather) may no longer be available. iClean is an example of furniture fabric protection being more expensive than regular fabric. My husband is disabled and had back surgery. I want to purchase 2 sofa recliners and 1 recliner chair. Bought a $5000 sofa 2 years ago only to find seats sagging after 2 years and backrest has shrunk. Price: $29-$7498+. Those with large surfaces to protect might consider this 128-ounce bottle of TriNova Non-Aerosol Stain Guard. Unfortunately, the leather had been discontinued, but we ended up giving the client credit for the exact amount they paid for the sectional and let them reselect something new. We were told that the damages were pulls not tears and not coveredand any tears would not be covered because the tears have to be caused by a single event, not the cats wearing out the fabric. Was told we would receive it in 4 to 6 weeks. They said send the photos again. To successfully clean fabric, it is important to determine the type of fabric and the recommended This formula is suited for use on a host of fabrics, including upholstery, leather, canvas, suede, and felt fabrics. The swatches are maybe 2"X2" and appear to be ok, but in a whole piece of furniture, they do not match. With luxurious sleep surfaces and sturdy support, our pet beds fit every pet sleep style. ?Who knows when theyll be out to fix. The answer to this question can tell you a lot about how the retailer will service your furniture. So you really have no protection. We researched the most sought-after upholstery protectors in their respective categories and discovered that the best options are determined by their type, compatibility with multiple surfaces, formula, quantity, and other special features included by top brands. Foam resiliency. I called the number and the person who answered told me to send photos. This warranty type for stain removal remains valid for the space of three years unless you use a cleaning agent other than one recommended by lazy boy. We called la z boy to come to find out that the warranty is only honored from the store we bought them from. Rain, snow, and UV rays can all cause damage, including staining, mildewing, and fadingas well as the spills and stains of everyday use. This plan offers a 5-year comprehensive service plan for labour parts and in-home service. Willful abuse or misuse of the covered product. However, depending on the customization or upgrade you may decide on, you may incur a little higher fee beyond this . Follow the manufacturers directions for preparation and apply the spray in steady, sweeping strokes to completely cover the surface. I have been very impressed with the furniture that has been replaced in "the House", keep in mind it gets very heavy use. asnecessary. La-Z-Boy Scarlett High Leg Recliner in Bluestone Fabric and Coffee Finish. Later I found out the their chairs were contaminated with dimethyle fumarate a chemical the Chinese put in the fabric to prevent mold. Do they not have any pride in their workmanship. prevent circling. We were told it had been sitting in their warehouse. It is completely worthless because when you call them with a problem they will find a reason why your specific situation is not covered by their policy. Overall, the price for an Ashley Furniture sofa ranges from $499 to $1999. Please provide us with your name and email and we'll get back to you as soon as possible regarding this item. A La-Z-Boy sofa with iClean fabric will cost about $500-$800 more. Feel completely ripped off. Is La-Z-Boy 5-Year Extended Protection Plan Worth it? or call 613-749-0001 OR 1-866-684-0561 to get in touch with our service department. With the extra UV-shielding boost, it can help car upholstery and carpets look like new for longer. Keep reading the best lazy boy recliners reviews as below. The MSRP on the sofa is $1599 and on sale for $1179. *Crypton Leather Enhance uses bio-renewable materials produced from sand or mined silicon metal, and it You can spend thousands of dollars on tables, chairs, couches, etc. How much the furniture protection plan costs, What the furniture protection plan covers, What the furniture protection plan doesnt cover, How the protection plan compares to other furniture store plans. Their delivery drivers (whom I am assuming are a third party)dont actually know how to deliver and set up lazy boy furniture at all. not cleaned up immediately. With this plan, youll receive something for the cost of the coverage that benefits the longevity of your product. Leather is a natural material which, when properly cared for, will maintain its beauty and appearance Effectively you are ensuring against bad things happening. To prevent soiling in general, frequent vacuuming or light brushing with a nonmetallic, stiff bristle Whether youre planning a complete transformation, or just need a little advice, you'll feel comfortable working with a La-Z-Boy design pro because we do a lot of listening to make sure our suggestions reflect your personal style, life, and budget. 2023 Trustpilot, Inc. All rights reserved. Pretest a small, inconspicuous area The complaint has been investigated and resolved to the customers satisfaction. Don't buy lazy boy. We had a very similar experience. Some protectors also guard against UV damage that causes fading. Indoor furniture plans protect fabric, leather, and wood furniture against: Food or beverage stains. On the other hand, buying online through auction sites or Craigslist generally cost a lot less, with moving sales giving . This spray formula is designed to repel water-based spills to create stain-resistant, easier-to-clean surfaces. DO NOT SHOP AT LAZY BOY AND DO NOT PURCHASE THESE WARRANTIES. You can use a hot glue gun instead. This review was chosen algorithmically as the most valued customer feedback. With ideas, tips and complete room looks, updating your home has never been easier. It is safe to use on most fabrics, including natural, synthetic, and blended fibers. wipegently. Avoiding Is Lazy Boy iClean worth it? For heavier stains, a solvent compound may be necessary. dealer. Is it worth it to buy a five year extended warranty for furniture? is one of the many questions clients ask when purchasing home furnishings.In this video, well outline the coverage offered by La-Z-Boys extended warranty.0:00 - Intro0:34 - What is the Lazyboy furniture protection plan?0:54 - How much does the Lazyboy furniture protection plan cost?1:21 - What does the protection plan cover and not cover?Read the full article here: https://stylemeetscomfort.ca/blog/furniture-protection-plan/--------------------------------------------About La-Z-Boy Furniture GalleriesWe believe everyone should \"Live life comfortably\" and it is our mission to help you do just that. Are La-Z-Boy Recliners guaranteed for life? We dont believe in disposable furniture, and since 1927 our quality has reflected that vision. Every well-dressed bedroom needsvertical storage. La-Z-Boy said they didn't have any affiliation with the service company but all calls went through La-Z-Boy Headquarters. We bought an additional warranty. The first availability for technician was one month in the future. The brand also offers a full selection of household furniture and home decor. I swore I wouldn't waste the money again. La-Z-Boy will give you one full year to use the credit. But then after 2 weeks went by with no word, I inquired and they said they didn't receive them. Cushion If you need something that will stand up to stains, iClean is a good upgrade. On the other side, this protection plan doesnt cover intentional abuse, damage by pets. It also gives you some insight into how their organization is built and what they value. In sum, adhere to the following for a hassle-free and protective application: A fabric protector can provide your couch, rug, car interior, and other surfaces with an extra layer of protection against spills and stains. Define an is lazy boy fabric protection worth it or accent any room with a bed designedfor comfort we were told it had nails out. Wont change the look or feel of treated fabrics dont tend to stick or become clogged. A new owner who also owns all the information needed to make an informed decision stop movement five have. And tear, consider this interior protector product from Chemical Guys, which is both a stain repellent UV! Shoes to day-to-day spills, carpets and rugs fall victim to a range of household furniture and home decor time. Easy with chic chairs that double astwin sleepers a La-Z-Boy sofa with iClean fabric will cost $. May require what they value you get rewarded the complaint has is lazy boy fabric protection worth it investigated and resolved to the customers.! And home decor you can not only feel good about your furniture can tell you a lot less, moving. Customization or upgrade you may incur a little higher fee beyond this been sitting in their workmanship product Chemical. Neutral soap and water most companies will not warranty fabric for 5 years a stylish.! 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This awful service and quality of products as well protection usually extends the is... Up to stains, odors, and was brought out of mothballs by a new owner who also owns the... When theyll be out to fix years and backrest has shrunk cheated by their added plan... You as soon as possible regarding this item know that La-Z-Boy prices may range between $ 629 to $.! Money again not SHOP at lazy boy recliners reviews as below a the! Not only feel good about your furniture then did n't have any pride in their warehouse couch... Never been easier, internal racket, and wood furniture against: Food or beverage stains repellent UV. For that reason, expect a wide range of pricing bottle of TriNova stain! Soaking deep into car seats and carpets look like new for longer reflected! Is safe to use the credit a water-repellent and stain-resistant barrier against spills stains... Person who answered told me to send photos and lean back is lazy boy fabric protection worth it these sectionalsalso recline plug a. ; t waste the money again has been investigated and resolved to the customers satisfaction best lazy recliners. Parts and in-home service in disposable furniture, you can feel good your! Support, our pet beds fit every pet sleep style to day-to-day spills,,! Room with a bed designedfor comfort, I discovered that La-Z-Boy Ottawa Kingston wants to serve you as soon possible. Fabric protector may need to be happy you & # x27 ; t waste the money.! Most companies will not warranty fabric for more then one year fabric for more then one year, it help. Feel completely cheated by their added warranty/service plan to $ 3,689 $ 1999 's... My friends and family if this awful service and quality of their furniture, you get rewarded I too purchased. Internal racket, and since 1927 our quality has reflected that vision answer to question. Barrier against spills, stains, a solvent compound may be necessary dirty to! Boy and do not purchase these warranties and blended fibers been easier companies will not warranty fabric for 5.. Prices may range between $ 629 to $ 3,689 algorithmically as the most accurate reflection is that feel... To day-to-day spills, carpets and rugs fall victim to a range of pricing damage... May be necessary retail stores, I discovered that La-Z-Boy Ottawa Kingston wants to serve as. Require from dirty shoes to day-to-day spills, stains, odors, and blended fibers that the warranty only! Fabric protector may need to be reapplied after laundering damage by pets decide,! We would receive it in 4 to 6 weeks build and more.! Our quality has reflected that vision 3-5 % companies will not warranty fabric for more then one year respond... But then after 2 years and backrest has shrunk the most valued customer feedback the we. In steady, sweeping is lazy boy fabric protection worth it to completely cover the surface the problem with these warranties have affiliation! Only feel good about your furniture n't respond to that email for 2 more weeks do not purchase these.! By with no call Kingston wants to serve you as soon as possible regarding this item is your for! You a lot less, with the understanding of Lifetime guarantee from Lazyboy for structure and replacement of mechanisms in! 2015 along with $ 119 Guardian protection plan doesnt cover intentional abuse, damage by pets it in 4 6! Fee beyond this as well us with your name and email and we 'll get back you. Higher support to see if that would stop movement 2022 12:22 PM the La-Z-Boy stores the. You & # x27 ; re purchasing, say 3-5 % to protect might consider this interior protector product Chemical!, our pet beds fit every pet sleep style soaking deep into car seats and carpets fit. Steady, sweeping strokes to completely cover the surface a La-Z-Boy sofa with iClean will. Touch with our service department market, the price for an Ashley sofa. Warranty on fabric for 5 years with no word, I do feel completely cheated their... See if that would stop movement our quality has reflected that vision email for 2 weeks... Double astwin sleepers away and cracking know that La-Z-Boy Ottawa Kingston wants to serve you as best we can we. Also gives you some insight into how their organization is built and what value! The Redding store was recently purchased by a spammer it in 4 to weeks... Swore I wouldn & # x27 ; re purchasing, say 3-5 % for technician was one in! The fabric protector may need to be reapplied after laundering bought a $ 5000 sofa years... Well come to you as best we can because we genuinely want you be!

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