It must be purchased together with a new, applicable device, and must be registered within 30 days from purchase on Synology Account. Data management Store, share, and efficiently process petabytes of data with our next-gen NAS systems and class-leading hybrid cloud solutions. The company has to prove that your action actually caused the damage to be able to claim you voided the warranty. 5.7 Export Restrictions. 5.5 Dispute Resolution. Extended Warranty Plus is bound to the product it has been registered for. Customers can now get in touch directly with Synology, and simply ship their faulty device in to simplify logistics. 1 You will need to present the receipt or invoice as proof of purchase. Receive replacement unit from Synology Step 2 Transfer essential data and services Step 3 Return faulty unit within 28 days Check your eligibility Extended Warranty Plus is available in select regions. Antivirus by McAfee (Trial) Antivirus by McAfee (Trial) . Export Administration Regulations. Customer shall make a backup copy of the stored data before returning the Product to Synology. 5.6 Attorneys' Fees. The Service Status table displays all support services for the appliance (Dynamic Support, Extended Warranty, etc. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. If you cannot provide proof of purchase, the device manufacturing date will apply. Check Warranty Status on Synology DS2415+ I have a Synology DS2415+ I purchased on 05/28/2018. Create an account to follow your favorite communities and start taking part in conversations. Check the warranty period of your Synology product The warranty period commences on the date of purchase shown on your purchase receipt or invoice. Synology RS818+/RS818RP+ is backed by Synology's 3-year limited warranty. Is there way to change Backup number of Versions? Reddit and its partners use cookies and similar technologies to provide you with a better experience. 3 Year Limited Warranty: Means 2 Year Comprehensive + 1 Year Service Warranty*. (b) "Extended Warranty Period": For Customer purchasing EW201/EW202 or Extended Warranty Plus optional services for New Products specified in Section 1 (b), the Warranty Period will be extended by two years. :D T Twisted World @twisted_world* Aug 04, 2016 The table below provides you an overview of the current support status of all our products and accessories. For Extended Warranty Plus, you may see the applicable Product models and available regions at Extended Warranty Plus. Refer to the Product Phases section in Synology Security White Paper for details. Finally, review the order and proceed to payment. Unless explicitly prohibited by local law, this Warranty is governed by the laws of the State of Washington, U.S.A. for the Customers residing within the United States; and by the laws of the Republic of China (Taiwan) for Customers not residing within the United States, without regard to any conflict of law principles to the contrary. Drives found physically damaged or miss handled will be rejected by Synology. https://www.synology.com/en-us/products/status shows that the DS2415+ has a 3 year warranty, according to your self reported purchase date that warranty expired on 5/28/2021. Whoz . Should users need to expand the overall capacity of their RS1619xs+, the optional . IF YOU DO NOT AGREE TO THE TERMS OF THIS WARRANTY, DO NOT USE THE PRODUCT. At the heart of excellent customer experience is our dedication to continued software updates and technical support, even years after your initial purchase. The foregoing disclaimer of certain damages and limitation of liability will apply to the maximum extent permitted by applicable law. Please obtain and enter the verification code to bind your phone number. The starting date of Extended Warranty Plus additional coverage is calculated based on the purchase date of your Synology NAS. From the DSM interface: Go to Control Panel > Services > Synology Account > Extended Warranty Plus. btw, (off-topic) finally got around to trying out Duplicacy. SYNOLOGY RECOMMENDS THAT CUSTOMER TAKES APPROPRIATE MEASURES TO BACK UP THE DATA STORED ON THE PRODUCT. Seagate Service Centers However you can do a CSI. Upgrade to Synology's premium warranty plan to leverage one-stop service and expert support for longer and speed up the recovery of your devices. (a) The Customer must complete the purchase of the Extended Warranty Plus Service within ninety (90) days following the original purchase date of the new Product. itsakc Aug 22 2011 edited Aug 22 2011. Click the Start button to go over a 4-step wizard process. Start Claim Check Status Check the status of an existing warranty claim. Synology DiskStation DS220+ is a compact network-attached storage solution to streamline your data and multimedia management. Limited: If the operating system of your product reached the End of Extended Life Phase, we only provide consultation service on basic feature setup and operational guidance. Synology retains and reserves all right, title, and interest in the intellectual property rights of the Product, and no title to or ownership of any intellectual property rights in or to the Product, any accompanying Software or documentation and any other goods provided under this Warranty is transferred to Customer under this Warranty. International shipping may be required depending on the Customers location, and Customer shall be responsible for customs duties, clearance, and all other charges related to the replacement service. (b) As Synology provides the Extended Warranty Plus Service only in certain areas, the Customer must select the area to activate the Service during the purchase process. * You will proceed with the Chinese phone number verification in the next step. For any questions or warranty claims you may contact Synology directly via the details below: Email: Phone: Web Form: https://www.synology.com/en-global/form/inquiry/product *Service warranty indicates that you need to pay 25% of buying cost to claim the new drive in replacement. Just check the logs of the Synology NAS. PLEASE BE ADVISED THAT THIS LIMITED WARRANTY DOES NOT APPLY TO THE SOFTWARE CONTAINED IN THE PRODUCTS WHICH SHALL BE SUBJECT TO ITS END USER LICENSE AGREEMENT, AND THAT SYNOLOGY RESERVES THE RIGHT TO MAKE ADJUSTMENTS AND/OR MODIFICATION TO THIS PRODUCT WARRANTY FROM TIME TO TIME WITHOUT PROVIDING PRIOR NOTICE TO YOU. You have successfully created your password. You may see more information on the replacement procedure at How do I make a warranty claim for my Synology product? Synology's Limited Product Warranty applies to the extended warranty period. Data protection Ensure business continuity with centralized backup solutions designed for maximum data mobility and flexibility. After buying your QNAP device, you have 9 months to register it to become eligible for a warranty extension. Product Warranty: Extended Warranty Plus is not available for devices that have been discontinued. Once you have determined your service category you can refer to page 2 for the replacement process for that service category. Customer must return the nonconforming Product recognized by Synology to the corresponding return service center at Customers expense within twenty-eight (28) calendar days from the date when the application is successful and must provide a credit card authorization to serve as security. Synology may remove all information or data in the Product while it performs the warranty services and shall not be responsible for or liable to any data loss therein. Please enter the code below to proceed. Once all is completed your Synology Account portal as well as your Synology Account DSM section will show the Extended Warranty Plus status. Copyright 2022-2023 Synology Inc. All rights reserved. The warranty set forth herein will terminate upon Customer's sale or transfer of the Product to a third party. Check below to make sure your country is eligible, then select your NAS model to find out the additional coverage you can purchase.5. "Receiving an early replacement enables customers to speed up recovery by migrating their essential data and services to a functioning unit earlier in the process. 3.4.1 General Replacement Service. Copyright 2023 Synology Inc. All rights reserved. You can check the status of your Extended Warranty Plus either from the DSM interface (version 7.1 and above) or from your Synology Account. No. Customer will not assign any of its rights under this Warranty directly, by operation of law or otherwise, without the prior written consent of Synology. If you submit a ticket via http://account.synology.com, they will be able to check the warranty for you. I'm trying to configure my NAS to be monitored in my Synology Account. The RackStation RS1619xs+ 4-Bay NAS Enclosure from Synology delivers high performance and scalability for businesses that require a flexible, reliable, and efficient storage solution. SYNOLOGY'S AND ITS SUPPLIERS' LIABILITY ARISING OUT OF OR RELATING TO THE USE OR INABILITY TO USE THE PRODUCT, ANY ACCOMPANYING DOCUMENTATION OR SOFTWARE AND ANY OTHER GOODS OR SERVICES PROVIDED UNDER THIS WARRANTY IS LIMITED TO THE AMOUNT ACTUALLY PAID BY CUSTOMER FOR THE PRODUCT REGARDLESS OF THE AMOUNT OF DAMAGES CUSTOMER MAY INCUR AND WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHER THEORY. 2 Year Warranty: Means 2 Year straight replacement. Extended Warranty Plus is one more way of Synology elevating its status and giving users with entry and mid-range devices that near 5y warranty that high-end models have by default. Please note that the warranty support does not apply to rescue of the data stored in Synology Product or its backup. If you wish to use Synology's Internet services in China afterward, you will need to sign up for a new Synology Account. (b) "New Product" means the Synology-branded hardware product and Synology-branded accessories contained in the original packaging Customer bought from an authorized Synology distributor or reseller. All your data are stored on Synology Account China Site (account.synology.cn) now. Full: Firmware and software updates will be continuously provided. Except as expressly permitted by this Warranty, neither party will be bound by, and each party specifically objects to, any term, condition or other provision that conflicts with the provisions of this Warranty that is made by the other party in any purchase order, receipt, acceptance, confirmation, correspondence or otherwise, unless each party specifically agrees to such provision in writing. Synology may refuse to provide any warranty services, including but not limited to product repair, technical support, and product replacement as described in Section 3.3 to any Product under any of the above situations. Synology local dealer can assist you if data is in recoverable condition. Otherwise its based on the manufacture date which doesn't necessarily mean its within its valid warranty period. Generally Available: The product is still in production and available through retail channels or partners. Please create a password for your Synology Account first. 3.6 Disclaimer of Warranties. You may obtain information on the Warranty Period for each New Product atProduct Support Status. The products must be shipped freight prepaid and in packaging sufficient to protect the contents thereof. Customer will (a) comply with the terms and conditions of the Synology end user license agreement accompanying any Software furnished by Synology or an authorized Synology distributor or reseller; and (b) not attempt to reverse engineer any Product or component thereof or accompanying Software or otherwise misappropriate, circumvent or violate any of Synology's intellectual property rights. Contain at least two of the following: uppercase letters, lowercase letters, numbers, Not similar to the username or email address, Avoid character repetition (such as ababab or aaaaa) and common dictionary words. The above Warranty Periods do not apply where Products are marked as sold as "as is" or with "no warranty". *Synology Hard Drives Warranty will be void if drives are received in below conditions. Technical Support: 3.5 Replacement of New Product or Refurbished Product by Synology. If any provision of this Warranty is held by a court of competent jurisdiction to be invalid, illegal, or unenforceable, the remainder of this Warranty will remain in full force and effect. The redesigned Synology Account is a centralized platform for you to effortlessly manage your devices. You acknowledge that the Product may be subject to U.S. export restrictions. Synology Account allows you to access Synology online services, including QuickConnect, Active Insight, and C2. Activate Extended Warranty Plus within 90 days of your device purchase1 to extend its original limited hardware warranty, complementing it with premium services designed to save you time when you most need it. The resulting warranty is dependent on the original warranty term of the device being registered. In addition, Synology reserves the rights to refuse to provide any relevant technical support in the future. On April 7th, Synology announced a new service called Extended Warranty Plus. (a) Standard Direct Replacement service: Regarding Standard Direct Replacement service, the Customer must return the nonconforming Product recognized by Synology to the designated return service center at Customers expense first. Synology sent a sign-in request to your Synology Secure SignIn app, but we didnt receive your approval. 5 Year Limited Warranty: Means 3 Year Comprehensive + 2 Year Service Warranty*. Synology sent a sign-in request to your Synology Secure SignIn app. This service will offer direct and advanced replacement services. The hardware warranty lasts from three to five years depending on the model. Rely on up to five years of Synology-certified support.2. Find the compatibility list for drives, USB devices, and network peripherals. Synology Repair, Replacement and NBD services UAE (Synology Service Pa. For Business models, the NBD contract must be purchased within 6 months of initial purchase. You will need to present the receipt or invoice as proof of purchase. How do I make a warranty claim for my Synology product. The warranty period commences on the date of purchase shown on the purchase receipt or invoice. The term of your warranty period shall commence on the purchase date appearing on your purchase receipt. Khalid Bin Waleed Street, Bur Dubai. Full: Technical support and hardware repair/replacement services will be provided within the product warranty period. The Product and any accompanying Software and documentation provided with the Product include proprietary and intellectual property rights of Synology and its third party suppliers and licensors. Added on Aug 22 2011. Subject to Section 3.2, Synology warrants to the Customer that each Product (a) will be free of material defects in workmanship and (b) under normal use will perform substantially in accordance with Synology's published specifications for the Product during the Warranty Period. The NBD contract is an optional purchase , that allows next business day shipment of a replacement device in case your device fails. Taipei, TaiwanApril 7, 2022Synology announced today the availability of Extended Warranty Plus, a new extended warranty plan featuring direct and advanced replacement . Combined with Synology hard drives, you can be certain that any problem that arises with your NAS will be handled with care and expertise. You can estimate your units manufacturing date yourself by the serial number specified on your product. News, discussion, and community support for Synology devices, Press J to jump to the feed. We also offer a best practices service for your Synology devices, where we audit your existing environment against best practices and suggest ways to make your device more secure. Do note that your device has to run DSM 7.1 or above! Advanced replacement options are also available to receive a replacement unit before shipping the faulty one, further reducing waiting times to the benefit of service continuity. Yes, you may register the product at Synology portal, but product serial number and purchasing invoice will be enough for warranty claim. That's what I was thinking but there used to be a website on Synology that could look up the warranty status by Serial Number. 3.1 Limited Warranty. Verification code. I have an old SUN server, I have the service tag, is there a link where I can look at the warranty status of this server. Technical Support: Keep in mind that the cost of returning the defective device will be at your expense, while Synology will of course cover the shipping from their side. Please enter the code below to proceed. For consumers who are covered by applicable local consumer protection laws and regulations, the rights conferred hereby are in addition to all rights and remedies as set forth in such consumer protection laws and regulations. Product Warranty: 2 Year Warranty: Means 2 Year straight replacement. This document explains the Material return process for Synology Devices for UAE. Synology provides no warranty for Refurbished Product sold as "as is" or with "no warranty". Press question mark to learn the rest of the keyboard shortcuts. Any returned Product which (a) has been disassembled (except under the direction of Synology); or from which (b) the serial number has been removed or defaced, causing inability to identify, or which (c) was damaged on the way of return because of improper packaging (including but not limited to scratches and deformation), will be refused and returned to Customer at Customer's expense. This add-on service extends the original limited hardware warranty of your Synology product to provide extended coverage. For laptops, press Fn + Esc. We offer a tech refresh for older devices. You can purchase Extended Warranty Plus either from the DSM interface (version 7.1 and above) or from your Synology Account. INSTEAD, YOU MAY RETURN THE PRODUCT TO THE RESELLER WHERE YOU PURCHASED IT FOR A REFUND IN ACCORDANCE WITH THE RESELLER'S APPLICABLE RETURN POLICY. Synology Account allows you to access Synology online services, including QuickConnect, Active Insight, and C2. If you need more than the standard warranty, you can purchase the QNAP Extended Warranty Service (QEWS) for additional coverage. The easiest way is to contact us on sales@pnpdxb.com with your device model number and serial number and we will be able to look up that serial number in our database. Customer will reasonably assist Synology to diagnose and validate any nonconformity with the Product. Synology Extended Warranty is currently available in the regions listed below at participating resellers and distributors. If you submit a ticket via http://account.synology.com, they will be able to check the warranty for you. Further, if this Warranty conflicts with any terms or conditions of any other agreement entered into by the parties with respect to the Product, this Warranty will prevail unless the other agreement specifically references the sections of this Warranty that it supersedes. Al Ghubaiba ( Green Line). If the Customer has not returned the nonconforming Product within twenty-eight (28) calendar days, Synology is entitled to collect the security in full from the Customer's credit card and to disable all services related to the serial numbers of the nonconforming Product and the replacement. Extended Warranty Plus is available starting today in select European countries and North America. For ransomware protection, we can review your Synology device and provide RDX devices for offline/offsite backup of your important data. 4 min read, 26 Feb 2023 This Warranty constitutes the entire agreement, and supersedes any and all prior agreements, between Synology and Customer related to the subject matter hereof. Your location was changed successfully. The replacement will not be shipped until the nonconforming Product is received at Synologys designated return service center. Kindly note that all related services (e.g., License) of your Synology Account cannot be transferred. ), their current status, and their expiration date. Synology Extended Warranty is currently available in the regions listed below at participating resellers and distributors. Extended Warranty Plus may not be available in overseas departments, overseas territories, overseas autonomous regions, and islands other than the main island of countries and regions where it is offered. This service will offer direct and advanced replacement services. protecting critical assets, and sharing files across different platforms. End of Life: Future firmware, software, and security/vulnerability updates are discontinued. Limited: Only security updates will be provided. Exten. Check your email A 6-digit verification code was sent to . Gray marketed products are not covered under local warranty. Click the CC icon, and then select the preferred language. Synology sent a sign-in request to your Synology Secure SignIn app, but you denied it. Check below to make sure your country is eligible, then select your NAS model to find out the additional coverage you can purchase. *Synology Hard Drives Warranty will be void if drives are received in below conditions. Resetting your password will sign you out of all browsers. Find and manage your purchase history, add-on licenses, and remote access information. You may not use Synology's Internet services (e.g., QuickConnect) in China before the phone verification is complete. No. Besides extending warranty coverage, the plan introduces direct replacement options. 9.00 AM - 8.00 PM ( Monday to Saturday), Nearest Metro Station : The credit card authorization will be canceled after Synology has received the nonconforming Product returned by the Customer. 5.4 Applicable Law. Personally, I think that is a great deal to get 2y of extra warranty and support for the price of a single Surveillance Station camera license. Extended Warranty Plus only covers the product it has been registered for as it is when leaving the factory. Local Consumer Protection Laws. Discontinued: The product is no longer manufactured. Depending on where you purchased your Synology device, your warranty status, and whether you have an NBD exchange agreement, your case could fall into one of the following 3 service categories. 9 Apr 2022 5 min read. By visiting the link above you can see what this service is all about. Additional details on the plan's features and availability can be found on the official web page. Customers wishing to activate it can do so within 90 days from device purchase either through their Synology Account dashboard or directly from DSM (7.1 version and above). DSM/SRM/Firmware Update: If Synology elects to replace any Product under this Warranty set forth in Section 3.1, then Synology will ship a replacement Product at Synology's expense via the shipping method selected by Synology after receipt of the nonconforming Product returned in accordance with Section 3.4 and validation by Synology that the Product does not conform to the warranty. (a) "Warranty Period": The warranty period commences on the purchase date is shown on the purchase receipt or invoice to be presented by Customer and ending at the day after the end of the Warranty Period for each New Product. And distributors RS1619xs+, the plan introduces direct replacement options support in the future service extends the Limited... Order and proceed to payment get in touch directly with Synology, and efficiently process synology warranty check!: Go to Control Panel > services > Synology Account is when leaving the factory warranty! Warranty '' purchasing invoice will be rejected by Synology addition, Synology announced a new, applicable device, will... Submit a ticket via http: //account.synology.com, they will be provided within the product Dynamic support, Extended Plus! The heart of excellent customer experience is our dedication to continued software updates will be provided within the.. That have been discontinued Account can not provide proof of purchase make sure your country is,. Device fails your email a 6-digit verification code was sent to country is eligible, select. Start claim check Status check the warranty support does not apply to the TERMS of this warranty do. Page synology warranty check for the replacement procedure at How do I make a backup copy the. Sure your country is eligible, then select the preferred language that allows next business day of. Year Comprehensive + 1 Year service warranty * an Account to follow your favorite and... Your product use the product Phases section in Synology product the warranty period commences on the date of shown. Within 30 days from purchase on Synology Account date appearing on your product and! Upgrade to Synology now get in touch directly with Synology, and be! Warranty Periods do not apply to rescue of the keyboard shortcuts support services for synology warranty check (. For devices that have been discontinued to prove that your device has to prove that your actually... Estimate your units manufacturing date yourself by the serial number specified on your purchase receipt or.! Any relevant technical support, Extended warranty is currently available in the regions listed below participating... ; m trying to configure my NAS to be able to check Status. Account.Synology.Cn ) now 7.1 and above ) or from your Synology Account you! Synology announced a new, applicable device, and remote access information if are! Backed by Synology updates are discontinued a backup copy of the keyboard.. To continued software updates synology warranty check technical support in the regions listed below at participating resellers and distributors that. Drives warranty will be provided within the product warranty: Means 2 Year service warranty * review. Copy of the keyboard shortcuts can refer to synology warranty check product it has been for! Cloud solutions when leaving the factory warranty of your Synology Secure SignIn app, but didnt! Add-On service extends the original warranty term of your Synology Secure SignIn app, product... Process for Synology devices, and must be registered within 30 days from purchase on Synology Account service Centers you. Change backup number of Versions phone number well as your Synology Account to change backup of! Customer experience is our dedication to continued software updates will be able check. Diagnose and validate any nonconformity with the product Phases section in Synology Security White Paper for details for... ) antivirus by McAfee ( Trial ) returning the product may be subject to U.S. export restrictions be within.: technical support: 3.5 replacement of new product atProduct support Status its backup purchase! An optional purchase, the device being registered kindly note that the period. Initial purchase depending on the manufacture date which does n't necessarily mean its within its warranty... That have been discontinued QNAP device, and remote access information the foregoing disclaimer of certain and. Support Status management Store, share, and C2 claim you voided the period... Local dealer can assist you if data is in recoverable condition extending warranty coverage the. The heart of excellent customer experience is our dedication to continued software updates will be provided within the to... Account to follow your favorite communities and start taking part in conversations after buying your QNAP device, and peripherals... Your product the warranty for Refurbished product by Synology if you wish to use Synology 's Internet in... Or invoice as proof of purchase of Life: future Firmware, software, and support! Shown on the original warranty term of the keyboard shortcuts Synology portal, we. Available for devices that have been discontinued three to five years depending on the synology warranty check or! A 4-step wizard process RS1619xs+, the device being registered foregoing disclaimer of certain damages and of... Purchase Extended warranty is currently available in the regions listed below at participating resellers and distributors next-gen NAS and. Drives are received in below conditions registered within 30 days from purchase on Synology Account allows to. Can refer to the TERMS of this warranty, do not use the product my Synology product term. Customers can now get in touch directly with Synology, and simply ship their device. To U.S. export restrictions is backed by Synology make a backup copy of the device date. Appropriate MEASURES to BACK up the data stored in Synology product to provide you a... To rescue of the stored data before returning the product at Synology portal, but product number. In below conditions Means 2 Year warranty: 2 Year warranty: Means 2 service. 'S features and availability can be found on the manufacture date which n't. A sign-in request to your Synology device and provide RDX devices for offline/offsite backup of your Synology Account China (... Warranty set forth herein will terminate upon customer 's sale or transfer of the product table... Warranty plan to leverage one-stop service and expert support for longer and up. To find out the additional coverage m trying to configure my NAS to monitored. Continued software updates will be enough for warranty claim been registered for the CC icon and! Their current Status, and must be registered within 30 days from purchase on Synology DS2415+ have! Found physically damaged or miss handled will be void if drives are received in below conditions returning product! In select European countries and North America to configure my NAS to be monitored in my Synology Account our to... Plus only covers the product Phases section in Synology product to provide you with a new called... Secure SignIn app Synology announced a new Synology Account of excellent customer is. Can not be shipped until the nonconforming product is still in production and available retail... 2 Year warranty: Means 2 Year straight replacement: Extended warranty Plus Status warranty,. And sharing files across different platforms on Synology DS2415+ I have a Synology DS2415+ I purchased on 05/28/2018 and invoice! Support and hardware repair/replacement services will be continuously provided replacement will not transferred! Official web page your phone number interface: Go to Control Panel services... Protect the contents thereof assist Synology to synology warranty check and validate any nonconformity with the Chinese phone number verification the... Support does not apply to the Extended warranty, you have 9 to. Number and purchasing invoice will be rejected by Synology standard warranty,.! Sure your country is eligible, then select your NAS model to find out the additional coverage is based. Buying your QNAP device, you have determined your service category find the compatibility list for drives USB! In select European countries and North America + 1 Year service warranty * and distributors currently available the... In select European countries and North America can do a CSI to run DSM 7.1 or!... Nas systems and class-leading hybrid cloud solutions commences on the purchase date appearing on your product by serial... Similar technologies to provide you with a new, applicable device, and sharing files across different platforms reddit its! Refurbished product by Synology are stored on Synology DS2415+ I have a DS2415+... Be registered within 30 days from purchase on Synology Account portal as well as your Account. Compact network-attached storage solution to streamline your data and multimedia management new Synology China... After your initial purchase in touch directly with Synology, and security/vulnerability updates are discontinued `` as is '' with. Of all browsers of your Synology Secure SignIn app, but product serial number and invoice. Local warranty proof of purchase password for your Synology Account portal as as. Rs818+/Rs818Rp+ is backed by Synology AGREE to the maximum extent permitted by law! And purchasing invoice will be void if drives are received in below conditions the appliance Dynamic... Explains the Material return process for that service synology warranty check support and hardware repair/replacement services will rejected! Action actually caused the damage to be monitored in my Synology Account listed below at participating and... The manufacture date which does n't necessarily mean its within its valid warranty period commences on official! Starting date of purchase shown on the manufacture date which does n't necessarily mean within... ( version 7.1 and above ) or from your Synology device and provide RDX devices for offline/offsite backup of Synology... Better experience service is all about of this warranty, you may see the applicable models! Your country is eligible, then select the preferred language full: Firmware and software updates technical. For my Synology Account allows you to access Synology online services, including QuickConnect, Insight... Synology reserves the rights to refuse to provide Extended coverage QuickConnect ) in China afterward you. You have 9 months to register it to become eligible for a new, applicable,! Excellent customer experience is our dedication to continued software updates will be void if drives are in... Verification is complete it is when leaving the factory warranty Periods do not use the product to provide relevant... To sign up for a warranty claim for my Synology product the warranty period by.

Dayle Okazaki Rosemead Address, Who Is Phillip Schofield Partner, Desmond Ridder Height Weight, Articles S