palo alto saml sso authentication failed for user

So initial authentication works fine. For My Account. I had not opened my garage for more than two months, and when I finally decided to completely clean it, I found out that a swarm of wasps had comfortably settled in it. This issue cannot be exploited if the 'Validate Identity Provider Certificate' option is enabled (checked) in the SAML Identity Provider Server Profile. Palo Alto Networks is not aware of any malicious attempts to exploit this vulnerability. To eliminate unauthorized sessions on GlobalProtect portals and gateways, Prisma Access managed through Panorama, change the certificate used to encrypt and decrypt the Authentication Override cookie on the GlobalProtect portal and gateways using the Panorama or firewall web interface. c. In the IdP Server Profile drop-down list, select the appropriate SAML Identity Provider Server profile (for example, AzureAD Admin UI). In this section, you'll create a test user in the Azure portal called B.Simon. https://:443/SAML20/SP, b. There are three ways to know the supported patterns for the application: In the Azure portal, on the Palo Alto Networks - Admin UI application integration page, find the Manage section and select single sign-on. https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA14u0000001V2YCAU&lang=en_US%E2%80%A9&refURL=http%3A%2F%2Fknowledgebase.paloaltonetworks.com%2FKCSArticleDetail, "You can verify what username the Okta application is sending by navigating to the application's "Assignments" tab and clicking the pencil icon next to an affected user. The log shows that it's failing while validating the signature of SAML. Firewall Deployment for User-ID Redistribution. Please refer. . GlobalProtect 'Allow List' check is using the email address of user's In the worst-case scenario, this is a critical severity vulnerability with a CVSS Base Score of 10.0 (CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:C/C:H/I:H/A:H). In the Profile Name box, provide a name (for example, AzureAD Admin UI). Note: If global protect is configured on port 443, then the admin UI moves to port 4443. where to obtain the certificate, contact your IDP administrator Troubleshoot Authentication Issues - Palo Alto Networks CVSSv3.1 Base Score:10 (CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:C/C:H/I:H/A:H), CWE-347 Improper Verification of Cryptographic Signature. The same can be said about arriving at your workplaceand finding out that it has been overrun by a variety of pests. Empty cart. https://saml-doc.okta.com/SAML_Docs/How-to-Configure-SAML-2.0-for-Palo-Alto-Networks-GlobalProtect.html. In this section, you configure and test Azure AD single sign-on with Palo Alto Networks - Admin UI based on a test user called B.Simon. These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole! Step 1. b. Troubleshoot SAML-based single sign-on - Microsoft Entra When you click the Palo Alto Networks - Admin UI tile in the My Apps, you should be automatically signed in to the Palo Alto Networks - Admin UI for which you set up the SSO. On the web client, we got this error: "Authentication failed Error code -1" with "/SAML20/SP/ACS" appended to the URL of the VPN site (after successfully authenticating with Okta. When Security Assertion Markup Language (SAML) authentication is enabled and the 'Validate Identity Provider Certificate' option is disabled (unchecked), improper verification of signatures in PAN-OS SAML authentication enables an unauthenticated network-based attacker to access protected resources. These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole! web interface does not display. We are a Claremont, CA situated business that delivers the leading pest control service in the area. We are on PAN-OS 8.0.6 and have GlobalProtect and SAML w/ Okta setup. Click Save. But when Cookie is expired, and you manually select gateway that is not the Portal/Gateway device, authentication fails; Authentication failed please contact the administrator for further assitsance, System logs on Gateway shows nothing, but System logs on Portal/Gateway show "Client '' received out-of-band SAML message:". http://saml-doc.okta.com/SAML_Docs/How-to-Configure-SAML-2.0-for-Palo-Alto-Networks-GlobalProtect.ht We have verified our settings as per the guide below and if we set allow list to "All" then it works fine. On the Select a single sign-on method page, select SAML. e. To commit the configurations on the firewall, select Commit. You can also refer to the patterns shown in the Basic SAML Configuration section in the Azure portal. SAML and Palo Alto Networks Admin UI? - support.okta.com - edited The LIVEcommunity thanks you for your participation! You In the left pane, select SAML Identity Provider, and then select Import to import the metadata file. (SP: "Global Protect"), (Client IP: 70.131.60.24), (vsys: shared), (authd id: 6705119835185905969), (user: john.doe@here.com)' ). This will display the username that is being sent in the assertion, and will need to match the username on the SP side. This website uses cookies essential to its operation, for analytics, and for personalized content. A new window will appear. In this section, you test your Azure AD single sign-on configuration with following options. The member who gave the solution and all future visitors to this topic will appreciate it! Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Authentication: SAML IdP: Microsoft Azure Cause URL being used for SSO and SLO on the SAML IdP Server profile are the same when IdP metadata is imported from Azure Resolution 1. In addition to above, the Palo Alto Networks - Admin UI application expects few more attributes to be passed back in SAML response which are shown below. No Super User to authorise my Support Portal account. PA. system log shows sam authentic error. When a user authenticates, the firewall matches the associated username or group against the entries in this list. The Name value, shown above as adminrole, should be the same value as the Admin role attribute, which is configured in step 12 of the Configure Palo Alto Networks - Admin UI SSO section. In the SAML Identity Provider Server Profile window, do the following: a. To configure Palo Alto Networks for SSO Step 1: Add a server profile. In the SAML Identify Provider Server Profile Import window, do the following: a. Global Protect Azure SAML authentication - Palo Alto Networks After App is added successfully> Click on Single Sign-on Step 5. To enable administrators to use SAML SSO by using Azure, select Device > Setup. User not in Allow list - LIVEcommunity - 248110 - Palo Alto Networks Click on Test this application in Azure portal. Recently setup SAML auth to OKTA using the following; https://saml-doc.okta.com/SAML_Docs/How-to-Configure-SAML-2.0-for-Palo-Alto-Networks-GlobalProtect.html. . We have imported the SAML Metadata XML into SAML identity provider in PA. Authentication Failed Please contact the administrator for further assistance Error code: -1 When I go to GP. Reason: SAML web single-sign-on failed. Duo authentication for Palo Alto SSO supports GlobalProtect clients via SAML 2.0 authentication only. 04:50 PM f. Select the Advanced tab and then, under Allow List, select Add. More info about Internet Explorer and Microsoft Edge, Configure Palo Alto Networks - Admin UI SSO, Create Palo Alto Networks - Admin UI test user, Palo Alto Networks - Admin UI Client support team, Administrative role profile for Admin UI (adminrole), Device access domain for Admin UI (accessdomain), Learn how to enforce session control with Microsoft Defender for Cloud Apps. This issue affects PAN-OS 9.1 versions earlier than PAN-OS 9.1.3; PAN-OS 9.0 versions earlier than PAN-OS 9.0.9; PAN-OS 8.1 versions earlier than PAN-OS 8.1.15, and all versions of PAN-OS 8.0 (EOL). Select SAML-based Sign-on from the Mode dropdown. Followed the document below but getting error:SAML SSO authentication failed for user. Unable to Authenticate to GP using SMAL - Palo Alto Networks An Azure AD subscription. 04:51 PM. Click the Device tab at the top of the page. On the Palo Alto Networks Firewall's Admin UI, select Device, and then select Admin Roles. Any unauthorized access is logged in the system logs based on the configuration; however, it can be difficult to distinguish between valid and malicious logins or sessions. The button appears next to the replies on topics youve started. Select SAML Identity Provider from the left navigation bar and click "Import" to import the metadata file. In the case of PAN-OS and Panorama web interfaces, this issue allows an unauthenticated attacker with network access to the PAN-OS or Panorama web interfaces to log in as an administrator and perform administrative actions. Many popular IdPs generate self-signed IdP certificates by default and the 'Validate Identity Provider Certificate' option cannot be enabled. 09:48 AM. Duo Protection for Palo Alto Networks SSO with Duo Access Gateway ACC Network Activity Source/Destination Regions (Leveraging the Global Filter feature), GlobalProtect Logs (PAN-OS 9.1.0 and above). No evidence of active exploitation has been identified as of this time. Followed the document below but getting error: SAML SSO authentication failed for user. Enable SSO authentication on SaaS Security. XSOAR - for an environment of 26 Palo Alto Firewalls + 4 PANORAMA - is it worth it? SAML SSO authentication failed for user \'john.doe@here.com\'. Since you are hitting the ACS URL it would appear that the firewall is sending the request, but it isn't getting anything back from Okta. Enter a Profile Name. Search for Palo Alto and select Palo Alto Global Protect Step 3.Click ADD to add the app Step 4. Users cannot log into the firewall/panorama using Single Sign On (SSO). This information was found in this link: Step 1 - Verify what username format is expected on the SP side. Select SSO as the authentication type for SaaS Security When I go to GP. MFA for Palo Alto Networks via SAML - CyberArk In this case, the customer must use the same format that was entered in the SAML NameID attribute. Step 2 - Verify what username Okta is sending in the assertion. Manage your accounts in one central location - the Azure portal. Status: Failed Reason: SAML web single-sign-on failed. For more information about the attributes, see the following articles: On the Set up Single Sign-On with SAML page, in the SAML Signing Certificate section, click Download to download the Federation Metadata XML from the given options as per your requirement and save it on your computer. Redistribute User Mappings and Authentication Timestamps. url. We also use Cookie. Single Sign-On (SSO) login prompt not seen during GlobalProtect client I get authentic on my phone and I approve it then I get this error on browser. 1 person found this solution to be helpful. https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000ClizCAC. Error code 2 - "SAML Validation (IdP does not know how to process the request as configured") incorrect # or unsigned issuers in response or an incorrect nameID format specified. Troubleshoot Authentication Issues - Palo Alto Networks enterprise credentials to access SaaS Security. Configure SSO authentication on SaaS Security. By continuing to browse this site, you acknowledge the use of cookies. How to Configure SAML 2.0 for Palo Alto Networks - GlobalProtect - UserDocs The results you delivered are amazing! Resources that can be protected by SAML-based single sign-on (SSO) authentication are: In the case of GlobalProtect Gateways, GlobalProtect Portal, Clientless VPN, Captive Portal, and Prisma Access, an unauthenticated attacker with network access to the affected servers can gain access to protected resources if allowed by configured authentication and Security policies. Whether your office needs a reliable exterminator or your home is under attack by a variety of rodents and insects, you dont need to fear anymore, because we are here to help you out. These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole! Once the application loads, click the Single sign-on from the application's left-hand navigation menu. https://:443/SAML20/SP/ACS, c. In the Sign-on URL text box, type a URL using the following pattern: with PAN-OS 8.0.13 and GP 4.1.8. palo alto saml sso authentication failed for user. Configure the Palo Alto Networks Terminal Server (TS) Agent for User Mapping. However when we went to upgrade to 8.0.19 and any later version (after trying that one first), our VPN stopped working. I get authentic on my phone and I approve it then I get this error on browser. Edit Basic SAML configuration by clicking edit button Step 7. By continuing to browse this site, you acknowledge the use of cookies. In the Type drop-down list, select SAML. Version 11.0; Version 10.2; . Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. After authentication, the PA provides me with: SSO Response Status Status: N/A Message: Empty SSO relaystate I've tried configuring the relay state in Okta based upon information from several forum posts, online documentation about the relaystate parameter, and a "relaystate" . Do you urgently need a company that can help you out? In the Identity Provider SLO URL box, replace the previously imported SLO URL with the following URL: https://login.microsoftonline.com/common/wsfederation?wa=wsignout1.0. The administrator role name and value were created in User Attributes section in the Azure portal. We use SAML authentication profile. https://docs.paloaltonetworks.com/pan-os/9-1/pan-os-admin/authentication/configure-saml-authentication. 06-06-2020 palo alto saml sso authentication failed for user. Because the attribute values are examples only, map the appropriate values for username and adminrole. Okta appears to not have documented that properly. Enable your users to be automatically signed-in to Palo Alto Networks - Admin UI with their Azure AD accounts. From authentication logs (authd.log), the relevant portion of the log below indicates the issue: The username value used in SAML assertion is case-sensitive. Session control extends from Conditional Access. auth profile \'azure-saml-auth\', vsys \'vsys4\', server profile \'azure_SAML_profile\', IdP entityID \'https://sts.windows.net/d77c7f4d-d767-461f-b625-8903327872/\', Fro, When I attempt to use the SAML auth profile with the GP gateway (different hostname/IP from Portal). The changes are based on direct customer feedback enabling users to navigate based on intents: Product Configuration, Administrative Tasks, Education and Certification, and Resolve an Issue, GlobalProtect Authentication failed Error code -1 after PAN-OS update, Copyright 2007 - 2023 - Palo Alto Networks, Enterprise Data Loss Prevention Discussions, Prisma Access for MSPs and Distributed Enterprises Discussions, Prisma Access Cloud Management Discussions, Prisma Access for MSPs and Distributed Enterprises, Gateway certificate error when switching to SAML authentication, misleading IOS Notification - "Globalprotect Always-On mode is enabled. Detailed descriptions of how to check for the configuration required for exposure and mitigate them are listed in the knowledge base article https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA14u0000008UXK. This website uses cookies essential to its operation, for analytics, and for personalized content. To configure the integration of Palo Alto Networks - Admin UI into Azure AD, you need to add Palo Alto Networks - Admin UI from the gallery to your list of managed SaaS apps. Gophers and other rodents can prove to be a real nuisance for open sporting fields, and if you want to have an undisturbed game or event, our specialists will make sure that everything is OK. url. In early March, the Customer Support Portal is introducing an improved Get Help journey. To deploy push, phone call, or passcode authentication for GlobalProtect desktop and mobile client connections using RADIUS, refer to the Palo Alto GlobalProtect instructions.This configuration does not feature the inline Duo Prompt, but also does not require that you deploy a SAML identity . If you dont add entries, no users can authenticate. Configure the Palo Alto Networks Terminal Server (TS) Agent for User Mapping . We have 5 PANs located globally, 1 with Portal/Gateway and the other 4 with Gateway only. 09:47 AM The log shows that it's failing while validating the signature of SAML. The changes are based on direct customer feedback enabling users to navigate based on intents: Product Configuration, Administrative Tasks, Education and Certification, and Resolve an Issue, Copyright 2007 - 2023 - Palo Alto Networks, Enterprise Data Loss Prevention Discussions, Prisma Access for MSPs and Distributed Enterprises Discussions, Prisma Access Cloud Management Discussions, Prisma Access for MSPs and Distributed Enterprises. the following message displays. by configuring SaaS Security as a SAML service provider so administrators Click Import at the bottom of the page. If a user doesn't already exist, it is automatically created in the system after a successful authentication. Alternatively, you can also use the Enterprise App Configuration Wizard. It turns out that the Palo Alto is using the email address field of the user's AD account to check against the 'Allow List'. Empty cart. with PAN-OS 8.0.13 and GP 4.1.8. The attacker must have network access to the vulnerable server to exploit this vulnerability. Configure SAML Single Sign-On (SSO) Authentication. Add Duo SSO in Palo Alto console Log into the Palo Alto Management interface as an administrative user. must be a Super Admin to set or change the authentication settings This issue is applicable only where SAML authentication is enabled and the 'Validate Identity Provider Certificate' option is disabled (unchecked) in the SAML Identity Provider Server Profile. This example uses Okta as your Identity Provider. 2023 Palo Alto Networks, Inc. All rights reserved. To commit the configuration, select Commit. Login to Azure Portal and navigate Enterprise application under All services Step 2. This issue cannot be exploited if the 'Validate Identity Provider Certificate' option is enabled in the SAML Identity Provider Server Profile. The initial saml auth to the portal is successful in the logsbut then auth to the gateway fails with the below information. It is a requirement that the service should be public available. By continuing to browse this site, you acknowledge the use of cookies. You can use Microsoft My Apps. If you do not know Enable Single Logout under Authentication profile 2. XML metadata file is azure was using inactive cert. When an Administrator has an account in the SaaS Security Go to Palo Alto Networks - Admin UI Sign-on URL directly and initiate the login flow from there. Save the SaaS Security configuration for your chosen The changes are based on direct customer feedback enabling users to navigate based on intents: Product Configuration, Administrative Tasks, Education and Certification, and Resolve an Issue, Copyright 2007 - 2023 - Palo Alto Networks, Enterprise Data Loss Prevention Discussions, Prisma Access for MSPs and Distributed Enterprises Discussions, Prisma Access Cloud Management Discussions, Prisma Access for MSPs and Distributed Enterprises, https://sts.windows.net/d77c7f4d-d767-461f-b625-8903327872/\. Perform following actions on the Import window a. On PA 8.1.19 we have configured GP portal and Gateway for SAML authentic in Azure. Tutorial: Azure Active Directory single sign-on (SSO) integration with The changes are based on direct customer feedback enabling users to navigate based on intents: Product Configuration, Administrative Tasks, Education and Certification, and Resolve an Issue, Please contact the administrator for further assistance, Copyright 2007 - 2023 - Palo Alto Networks, Enterprise Data Loss Prevention Discussions, Prisma Access for MSPs and Distributed Enterprises Discussions, Prisma Access Cloud Management Discussions, Prisma Access for MSPs and Distributed Enterprises.

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